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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $314.99

Customer reviews

Rating 4.6 out of 5 stars with 321 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and cooking power. Many appreciate its design, straightforward installation, and reasonable price. Some customers have noted that the microwave is quieter than their previous models, while a few found it to be larger than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 321 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install took about 30 minutes nice little microwave

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Microwave looks nice in kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks lovely in kitchen modern and easy to use. Does the job and no issues and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like a charm.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but does take 30 seconds more to heat food than my last microwave. I don’t mind waiting because the price was great! The rotating plate is great too. My only problem is that the installation instructions were terrible! The provided diagram made me drill a hole through my cabinet in the wrong place. The need to unplug and remove the microwaves fan motor was challenging as well, but doable. I’d suggest measuring everything yourself to be sure. It does work well once finally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this microwave. It has good space and the extractor fan works very well. It's a large size that covers the entire kitchen area below. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buys at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack was a great helper and sales person. I love my new microwave and always have a pleasant experience and good customer service at Best Buy. That is why I return for all my appliance and computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave capable of rear venting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this microwave and installed it ourselves. We like this because it was rear venting to vent through the wall and acts like a cooking hood to take the smoky stuff outside instead of in the kitchen. This replaces a 19 year old of the same size and brand solely for the wall venting features. The new one does cook much faster than the previous one, of course, its new. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had it for that long! But my last one that was also a Whirlpool lasted 8 years! I am sure this one will also last as long! Love that it’s gray insides & not white!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great whirlpool over the range microwave. Very spacious on the inside for different foods. Love the night light with with 2 different settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new microwave! It is much quieter than my old one. I would recommend this microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rounding Up Bc Nice For The Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Straight forward controls; not ugly; inexpensive; easily installed; good capacity. Con: Very basic feature set; looking for a break room; fingerprint magnet; mine only seems to have one output intensity and regulates by timing power to the tube. We bought our Whirlpool for around $200 on sale; it replaced an LG unit that we purchased at the same price that lasted less than 3 years. (Wasteful) The Whirlpool had the same control panel as I have seen in inexpensive countertop units for years. There is a number pad with quick settings (1 for one minute, 2 for two minutes, etc) or a button you press for finer control of the time and power: you can set time to the second. Power settings simply run the emitter tube all the time or a fraction of the time - but always at full power. Just like 20 years ago. It works - sort of - but at this price more nuance may mean less dependability. Speaking of power, our prior unit was rated for the same output but seemed to heat about 10% faster than the Whirlpool - not a big deal in our case. Oh, and no temperature probe here but we never used probes on our LG. Our feeling is the size of the oven chamber is large enough for a medium sized turkey or ham based upon our pans. We use ours extractor in the recirculator configuration and it works well enough for us, though replacing air filters is a bit of a waste. It looks good in its setting and I don’t regret the choice - so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New whirlpool appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the silent mode on the whirpool Microwave. It’s easy to clean and doesn’t get many finger smudges on them. All my appliances are Frigidaire but I may now buy whirlpool for everything I replace.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, it's tough and looks great. Don't throw away the cardboard because it has instructions on mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is an excellent appliance to my renovated kitchen. It has very user-friendly features, and the price is awesome. I highly recommend it to anyone looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave has good sized and make things easy to fo

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Whirlpool microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave oven with a great design and perfect accent for my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. The installers arrived on time, installed the new one, and hauled away the old one. They were courteous and professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Clean the touchpad with care! See photos /zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice looking unit, good button options. A couple things that fell short for me: -The touchpad surface scratches very easily. Within days of installing. Not sure what has changed in material/workmanship, it's extremely fragile. (Photo shows scratched touchpad - you'd think it was from steel wool!). Never happened on any other whirlpool appliance touchpad I've owned! -The interior is dark (I knew that), but when the unit is on with the light, you can't see your food well through the door. The floor display I looked at before purchasing was not plugged in, so I wasn't able to determine how the interior lighting looked. I assumed lighting would be sufficient - this model had great reviews, I don't recall seeing insufficient lighting, and this could easily be just my personal preference. For example, if I'm boiling water in a Pyrex measuring cup I want to see when boiling starts. I can't see that in there easily through the door window.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
      Facebook at https://tinyurl.com/Whirlpool-Facebook
      Instagram at https://tinyurl.com/Whirlpool-Instagram
      So we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of 0 to 10, I will give this thing a 9. Because the light under it wasn't LED, but overall it was a nice piece of machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky #13!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a white microwave to match the other appliances. Was a little spoiled because our last microwave lasted 13 years. We picked this out and really like it so far. We like the dark interior. No issues so far. Here’s hoping for 13 more years!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great… we replaced one by another brand that failed prematurely

    I would recommend this to a friend
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