Customer Ratings & Reviews

The fan died on our Whirlpool over-the-range microwave. Since it was 4 years old, it was clearly out of warranty. I could probably have replaced it with a nearly identical model from Whirlpool (to use the same wall and hanging brackets) for about the same as getting it repaired. But my wife decided that having a combination conventional oven and microwave plus our normal oven would be more flexible so we donated the old one and got this model. The control layout is entirely different and is taking some getting used to. The oven portion is convection-only so you do have to use convection oven cooking directions not conventional oven directions. It has a number of features we haven't tried yet. The microwave seems a little less powerful than the old model so we're having to zap our popcorn a little longer (first world problems, eh?). However, it does seem to work well overall and the fingerprint resistant stainless steel actually seems to resister fingerprints. Will wonders never cease? Now if only the glass front could resist fingerprints!

Upgraded an older whirlpool over the stove microwave partly to get the functionality of convection and microwave all in one. Very sleek design, super quiet microwave operation. Convection function works well if a tad noisy when cooking at higher temperatures and the extra fan kicks on but cooks evenly and quickly. Highly recommend this oven!

This Microwave is wonderful. I haven't had a chance to use all of it's function yet. But I love it! It works great, it is super quiet when running. It is easy to use. I love how the panel on the left is hidden until you touch it. It even has a setting that will just melts your butter. It senses your foods when you put it in and suggests a cooking time. It's a good purchase. Extremely Happy!

This does normal microwave stuff just fine. The convection oven feature is very underrated- it really allows you to have all of the utility of a second oven without the expensive option to have a double range. It preheats very quickly too, which often has me preferring to use it over my range stove. There are a couple of quirks to be aware of: 1) the buttons a little hard to press/unresponsive if you don’t hit them in just the right spot. I’ve never had to even worry about this in a microwave before. 2) it’s sometimes annoying that many of the buttons are not illuminated until you press the button to do so. 3) the under counter light and light in the microwave are not led/bright white. They are very yellowish and dim compared to most new microwaves. I may try and swap out the bulbs for led based ones.

The preheat for convection takes an extremely long time. So does the sensor cooking mode. The instructions for the different cooking cycles is very vague. The “start” button is just an “arrow” emblem, which took me along time to figure out where to push “start” at. If you just use the cook with amount of time entered, everything cooks great. Love the chimes it plays when finished and the overall sleek appearance.

I really like this microwave. Very contemporary and modern design. Easy to use and loaded with many advanced features. In addition to microwave cooking, this microwave is also a convection oven. Microwave is much quieter than my previous microwave. This microwave can be controlled by Whirlpool App and Alexa, however, I’m downgrading to 4 stars because Alexa will not recognize microwave. I’ve called Whirlpool support, they can’t resolve the issue. Whirlpool referred me to Amazon. Amazon said it was something that has to be resolved by Whirlpool. I am sure they will eventually get this resolved.

I love black stainless steel. The look is awesome. The settings are easy to use and sensors to know how to heat. It's a smart microwave and convection! I haven't used convection yet only had installed 2 weeks now. It is on bigger size but i'm ok with that..it comes out more than the last one i had..It works great!

I am very pleased with the quality of this oven. I love the looks too, it looks super modern. It is also very easy to use and operate.

Easy install, fit perfect, works as advertised. Nice quality, quiet, intuitive controls.

Lots of functions, the convention works good, I like the streaming accessories that came with it and I actually user them. The internal mounting nuts seem like they're attached in a very flimsy manner compared to the rest of the quality details of the unit. The door seems unnecessary wide, but you'll get used to it.

I've been really impressed with this microwave thus far. It's easy to use, cooks very evenly and is VERY quiet. My only complaint is I haven't been able to get it to connect the app on my phone. I haven't spent too much time to try to get it to work, but it definitely is flaky. If I could give half stars I'd probably lower my rating to 4.5 because of this, but it's much closer to 5 stars than 4.

Sleek and modern. Well designed large microwave that was very easy to install.

When our 10 year old microwave went on the fritz, we started to look for a new microwave. We were particularly drawn to this microwave because of the convection oven feature. This microwave included a standard glass turn table, but they also included a vegetable steaming container, a round convection rack for when you use the convection oven, and a rectangular cooking rack which is deal for two-level cooking. The only thing the manual doesn't tell you is, when you use the convection oven, you need to let it warm up all the way before you put your food in to cook. Whirlpool had some issues with their mobile app when bought the microwave, but it seems a lot of the issues have been resolved. We have had this microwave for a month-and-a-half (6 weeks), we use it a lot, especially in the morning and it has been very good.

So far -so good. Quieter than my old microwave. Exhaust fan works better than my last micro also. Perfect sensor potatoes, perfect popcorn. Looks great. Only negative is that the interior lighting is not as bright as I would like. Geek squad installation was quick and efficient. I recommend this micro/convection combo oven.

I have been using this microwave for about a month. It is very sleek and modern looking and is very quiet when running. It seems to cook food pretty evenly. I did not have any issues in connecting it to Whirlpool’s App, to my wifi and to my Alexa. However, to call it Smart, IMO, is a little exaggerated. Alexa can turn the microwave hood light and the fan on and off. I suppose that’s kind of convenient; I’ve just not had the need to have Alexa perform that task yet. My biggest complaint it the Scan to Cook technology. I have not found any frozen foods at my local Kroger’s or Walmart that this feature works with except the Digorno cheese pizza and a Stouffers meatloaf. I looked all over Whirlpool’s website for a list of foods that had capability to be scanned and cooked in this microwave and found no list. I called Whirlpool Smart Appliance Department and they told me there were many foods that could be scanned but that there was no list available to the public. IMO that’s a big fail on Whirlpool’s part. GE’s website has a huge list of foods that are scannable into their smart appliances; it makes absolutely no sense to me why, if you purchase a Scan to Cook appliance, a list isn’t made available to you of food items that will work. So for me, this feature that I was so excited to have is a pretty big fail. But again, the microwave/convection oven is very attractive and appears to cook very nicely. And the stainless fingerprint resistant finish is also very nice. Scan to Cook leaves something to be desired. Or maybe not-IF I JUST HAD A LIST OF FOODS THAT WOULD SCAN!

Had to buy in a pinch after ours died after 10 years. This one had excellent features for the price and we really like the clean and symmetrical look of the microwave.

Not sure what to think...My main complaint is the control panel. There is no back lighting until you press something so you can't even see what to press unless you already have bright lights on in the kitchen. My previous microwave had the control panel always lit so you could activate the microwave even in the dark. On this brand, only the clock is always lit. Furthermore, the actual panel is totally confusing!!! It is NOT intuitive and many of the symbols/words make no sense. No instructions were included for deciphering it, so with much aggravation, we tried & errored our way to figuring out how to use this microwave. Have simple words like 'start" or "stop" gone out of fashion? I have not used the convection feature yet, so can't assess that. I will have to go on Youtube to figure out how to use that as there's very little info in the booklet. The microwave is very quiet which I like. The door is big & heavy and you have to be careful to be far enough away before opening it or you will hit yourself in the head.

Cooks well. The directions for connecting WiFi to it though were cryptic at best. Several tutorials later, I figured it out. Scan to cook seems to not have a very big library. I've tried Tyson hot wings, TGIF poppers and Pop Secret popcorn. None of those are in their library. It's really easy to switch to convection and makes awesome cookies! The microwave doesn't seem to get the dish really hot but the food is. My old one, the bowl or plate was always hotter than the food. Also, easy to hook up to Alexa, once the WiFi is connected.

Love the roominess of this great combo of convection and microwave. Looks great with plenty of venting for those steamy items. The convection oven is great for hot days when we don't want to hear up the house with the regular oven. Love it!

I adore this microwave. Simply adore it. The steam function works perfectly - so long as you use the serving size recommended by the microwave if you're using the sensor cook. Use too much, and obviously it won't work as well. Cleanup has been super easy, too. Just a quick wipe and anything that splattered wipes right off. Overall, it's a bit too soon to say if it'll stand the test of time, but it doesn't feel cheaply made, and the quality looks really good.