Customer Ratings & Reviews
- Model:
- WRT318FZDM
- SKU:
- 1073004
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 18.2 Cu. Ft. Top-Freezer Refrigerator, frequently citing its excellent value and quiet operation. However, some users experienced issues with inconsistent temperature control and the lack of a freezer light. Positive feedback also highlighted the easy-to-clean shelves and energy efficiency. A few customers mentioned challenges with the door seal.
This summary was generated by AI based on customer reviews.
Breaks!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my refrigerator for a year and the handle has broken 3 times. Breaks in the same spot each time and company unwilling to help fix the problem except keep sending new handles. Each time, I have to clear 4 hours of time waiting for technician to come. Offered to install myself, but company unwilling to just send me handles. Freezer is not great, and ice forms on everything too.
No, I would not recommend this to a friendt suddenly froze all the fridge contents
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was used in a spare kitchenette and so it didn't get a lot of use. However it was always giving us problems, freezing items on the top fridge shelf and doors that popped open if you didn't very carefully close them. Then it suddenly froze all the fridge contents and thawed all the freezer contents- ruining everything inside. Then it went way too warm throughout. Paid a repair man to come out since its not very old and he said buy a new fridge, the freon has leaked out and its now worthless.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, NataM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
