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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.2 out of 5 stars with 313 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the ample space and size of the 18.2 Cu. Ft. Top-Freezer Refrigerator, frequently citing its excellent value and quiet operation. However, some users experienced issues with inconsistent temperature control and the lack of a freezer light. Positive feedback also highlighted the easy-to-clean shelves and energy efficiency. A few customers mentioned challenges with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 313 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge & price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge/freezer. Lots of room. Looks great. Just love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, reliability and good performance. Well done installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,great delivery and set up. Would highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, although was hoping for a shorter refrigerator that fits in the little inset of my kitchen. Your store had one but they guy said we could not purchase that one. Thank you for asking.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had it long enough to tell longevity; but, as far, quiet and works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge is fine-delivery & install not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is fine, a great value for the price point. But, the delivery and installation facilitated by Pacific sales is a totally different story. Not good at all, huge time waster‘s and efficient. First item delivered was damaged, their poor communicators, poor record keepers, and all-around cluster F*%&.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 1 out of 5 stars

    DO NOT BUY. It is a piece of junk.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Whirlpool 18.2 Cu. Ft. Top-Freezer Refrigerator WRT318FZDW and it was delivered on March 25th, 2020 and the freezer is not working properly. The temperature set to recommended by default, but last night I removed ice cream which I put in the freezer a week ago and found them to be soft. I had about $30 worth of ice cream (three different types) in the freezer and I had to throw them out. What a piece of junk. I should have paid more attention to other reviews before buying this junk.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JimK, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    My Black Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very spaceful fridge.Well made.Best of all has to install an ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great, very happy with it. Very spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and delivery and set up was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, bought it for a family member and they were very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what i needed and delivered in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more than 2 weeks with it,I'm very happy with it,is very simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just the right size for my granddaughters apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great brand to pick up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand to pick up during these times! Our refurbished refrigerator only lasted 2yrs. So we decided to go to Best Buy and look for 1. Great Salesman helped us out couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal. It has plenty of storage. Nice lighting inside

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator works perfectly!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator works perfectly. I definitely recommend purchasing this item.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Working great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our backup refrigerator/freezer located in the garage and it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our makes ice fast, keeps my food cold. Its spacious. I think I have a winner!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 2 out of 5 stars

    Freezer stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer stopped working 3 days after the 15 day return policy was up. It’s still under warranty through Whirlpool, but it’s a hassle you shouldn’t have to deal with after only 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI ST88, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand