The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 326 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
I’ll know more once my waterline installed.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I love it! Just need the handle swapped... next Friday!
Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with your return. We hope this helps.
Rated 1 out of 5 stars
Bad Service
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s was worse service. I didn’t get my delivery on time. No one taking care. After 20 days of purchasing I m still waiting for my refrigerator. I it was bad experience. I don’t recommend anyone to buy through best buy
Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Excellent purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought in January 2021. This fridge worked well for a few months and then started having issues. Eventually it stopped cooling altogether.
AUGUST, I scheduled service through Whirlpool's website and a 3rd party repair shop came to my house to troubleshoot. They determined there was no refrigerant left in the system, and they re-charged it with UV-refrigerant which will slowly leak out, but let them see where the leak is. They told me they would order parts and come back when they arrive.
DECEMBER: Four months passed and I emailed them for a status update, and they still hadn't received parts.
MARCH: Emailed again for a status update and they told me still no parts, and Whirlpool told them if they didn't have parts in the next 4-6 weeks then they would contact me.
So I have had a fridge that is barely a year old and haven't been able to use it for seven months.
Hey customer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Pros mentioned:
Space
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great product and a must buy for almost anyone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The freezer won't get below 6°F. The freezer should be 0°F or below. The freezer door won't stay closed. Everytime the refrigerator door is closed the freezer door pops open. The construction on this 18.2 Cu. Ft. Whirlpool refrigerator is poor. The exterior side panels of the refrigerator are wavy and not flat and the insulation on the doors seem insufficient. The doors became cold to the touch which indicates that the cool air from the refrigerator and the freezer are being dissipated through the door which keeps the motor running constantly. We returned this model for the 20.5 Cu. Ft. Whirlpool model. The 20.5 works great.
Hey 5966, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Pros mentioned:
Price
Rated 5 out of 5 stars
Great basic refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good basic refrigerator for a great price....