Black Friday is hereNew Doorbusters added. Ends 11/29.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $809.99

Customer reviews

Rating 4.4 out of 5 stars with 1790 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 28-inch Wide Refrigerator. Many appreciate the design, quiet operation, temperature control, and lighting. However, some customers have expressed concerns about the freezer performance and door seal. A few have also noted issues with fingerprint resistance and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,790 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as Expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. we did not load it with food for 24 hours prior to normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator/freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, am very pleased with purchase. Perfect for garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase not issues and works great Definitely a must have

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet efficiency describes this fridge...I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Country box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spacing and overall look even though thought it was black and chrome love the gray sides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Whirlpool

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great and handled everything perfectly. It was an early morning delivery and they were right on time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works Great!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying!!! Very spacious refrigerator... thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very practical size suitable for our office staff lunchroom.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, Quiet, almost no noise. very nice. worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Streamline yet deep enough for ample storage. Very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nobody seems to have the answers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been trying for five weeks to get an icemaker hooked up to this refrigerator and nobody can find the right icemaker. It seems the Whirlwind schematics don’t show the correct icemaker for this refrigerator. You would think that if they are going to celebrate fridge raider they would update the information to at least show the correct icemaker that goes with the refrigerator. I have had two different icemakers that I was told would work in this refrigerator and neither one did now they’re telling me there’s a third one but, I can’t get it for three weeks or more.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Finally Stress Free!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, In purchasing this refrigerator we experienced minor setbacks. We had to exchange twice Because of damage on the refrigerator, But through it all Customer Service was very accommodating. So far the refrigerator is doing it’s job. And I will be Buying at Best Buy in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to re-order and both Refrigerators were dented inside the door. The second delivery was not dented as bad, so I did not replace again. Same Spot. Manufacturing issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer performance

    Rated 2 out of 5 stars

    Regret this purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the used one in a house I bought. But within months the freezer had issues. Paid extra for Best Buy warranty that covers multiple items but when I called I didn’t really get help. Ive tried defrosting, using the suggested temperature, a colder temperature also, nothings worked. Regret getting this at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, SusanS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our basement. Runs quiet and good space in both compartments and the doors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about this refrigerator. But I wish I would never have bought a whirlpool. It makes so much noise. My 20 yr old GE didnt make this noise. Plus had damage I didnt notice til the next day.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, TinaR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Fridge is great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge needs to be a bit more organized lol. But it's amazing, it fulfills the needs and allows for great organization, which is what I'm probably going to do tomorrow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well ,very good choice ,price wise was very affordable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the fridge we bought as a spare in our garage the only disappointment is it doesn’t have a light in the freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Whirlpool Appliances purchased at great deals

    I would recommend this to a friend
Sponsored