Customers recognize the 19.3 Cu. Ft. Top-Freezer Refrigerator for its overall performance, capacity, and size, with many appreciating its quiet operation and automatic temperature control. The design is also well-received. However, some customers have expressed concerns about the absence of a freezer light and issues with the door seal.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,002 reviews
Rated 4 out of 5 stars
A nice spacious fridge.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the ability to place the handles on either side ( left or right ). Has a good layout inside for drinks and food.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A big adjustment for the inside of the freezer compared to the last one I had. The freezer compartments in the door let everything fall through. There is no bottom shelf inside the door to hold your food only the slats with less than half a shelf under it. A wired basket like my old refrigerator would of been much better. The icemaker bin doesn't go back far enough to catch all of the ice. I have ice falling to the bottom shelf. I do like the shelving inside the refrigerator. My only complaint is the crisper drawers are very shallow and I can't fit in as much as my old refrigerator. My problem with getting a new refrigerator was the size of the opening I have. My old one was 2 cubic feet larger which makes a big difference. I would of liked the LG model but it didn't come in white.
Hey Susie, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Pros mentioned:
Overall performance
Rated 3 out of 5 stars
Good basic fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product does what intended. It is a good basic refrigerator.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is what we expected and is working well. What we didn't expect was the terrible sales assistance and lack of correct information on Best Buy's website. First and foremost the specs say the item is 63 3/8 inches tall not including the door hinge. The fridge is 65 1/2 inches tall not including the hinge and we had to saw off the bottom of the cabinet over it to make it fit. I assume that Best Buy forgot to take the wheels into consideration. Prior to that was the discovery that I needed to purchase the ice maker separately, which was not a big deal but it would have been nice if the site mentioned that. I spoke with 3 different agents and although they all confirmed I was ordering the correct item, none of them mentioned that I also had to buy tubing for the installation so of course when the plumbers came they didn't have what they needed to do the job. Best Buy dropped the ball.
Junior, please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
Rated 5 out of 5 stars
Fridge
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The men who delivered the refrigerator where absolutely amazing. Honest upfront and very helpful. The refrigerator is amazing as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we needed a replacement fridge for out garage; so looked for a smaller refrigerator to replace our 20 year plus. found what we needed at best buy and they delivered and hauled away. no muss no fuss.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator looks nice outside and in good design inside.Few days worked good. But I found that vegetable, eggs, and fruits started freezing on the recommended level of temperature. I changed temperature to next lower level and products became wet. It's happened within 15 days and I returned fridge.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we initially purchased the white insignia refrigerator but due to confusion at the store we were given a black whirlpool, after i brought it home we unpacked it only to find out it was the wrong one, wife just got back from the grocery store so we had no choice but to set it up, we set it on the lowest settings available but it froze and ruined everything in the fridge, produce, cold cuts , eggs etc.. all ruined, the managers were very helpful but they could not deliver us a replacement for over a month so i loaded it up and back to the store for another replacement, all the had was a used side by side which we really didn t want, but i was worn out at this point so i brought that one home, so far so good
We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Cons mentioned:
Door seal
Rated 2 out of 5 stars
Faulty Gasket on Freezer Door
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very noisy. Had this refrigerator only six months before the gasket for the freezer door kept falling down from the bottom of the door causing the freezer to loose its seal.
Hi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
good little refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good refrigerator for rental home. Hopefully we have no problems with it