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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 959 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 959 reviews
  • Rated 5 out of 5 stars

    Whirlpool 19.6 cu.ft. upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ne Whirlpool Freezer. It is so organized and the shelves in the door are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great love it .. I got the 5 year warranty added on so I know I’m covered.. I can easily fined all my frozen items

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love this freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice large freezer. It has a very bright light which makes it easy to see everything in it and I love having the alarm that let's me know when the temperature is dropping. It is a nice quiet tone so is not annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an old freezer that was not frost-free. What a nice change. The center of the freezer is well organized - shelves and basket are very convenient. Door storage is pretty good except of the lower part of the door. No much fits there. Really like the lock but the alarm for temperature is pretty quiet. If your freezer is in the basement or garage, you may not hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, nice size, works quietly& efficiently. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 4 out of 5 stars

    Great product and spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious with adjustable racks. Runs silently and very easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty even finding a freezer. This freezer was a great price for a freezer of its size. And, FREE delivery, within the following 2 weeks. Overall, it was a great experience. Easy purchase, easy delivery with constant contact/delivery information. I already recommended it to a friend!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It WORKS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. We've only had it a week. It STILL works. It is much better than our Kenmore. Shelves are easier to manage. It's about the same size with more room and better organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy and Frost Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No soft ice cream! Finally, a large appliance that does its job without a problem. The feature I love most is the way the door closes and creates a vacuum, keeping frozen foods actually, well, frozen. I also appreciate the streamlined delivery and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill Bess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person i delt with was very knolageable about the item t purcased. she was extreamly helpful with my wife making the right decision.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has plenty of shelves and a basket making it easy to organize. It was large enough to fit 3/4 of a beef. The only downside are the wheels. On a concrete floor it wants to come forward when trying to open the door. The wheels had to be chalked to prevent this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome very easy cooling control works great in my garage

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer and I keep mines in the attached garage. You will need to watch the temperature gauge in the extreme cold or heat. To adjust the temperature up or down. Also always check to make sure the door closed; sometime it don’t closed all the way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the extra space and more easier access than the previous box freezer we had.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great look with lots of storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large freezer with heavy duty shelves. Love the storage on the door. Has tons of storage. Very happy with this purchase. Just purchased a refrigerator without a freezer by Whirlpool as well. Have a refrigerator/freezer from Whirlpool that’s 20 years old and is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great and the guys that delivered it were fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool 19.6 upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cooling! Alot of space for food! Easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a really old upright freezer from Montgomery Ward. I like this freezer. It has a good amount of space inside. The shelves and lighting make it easier for me to find things. Definitely an upgrade from my last one. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the space it has I can easily organize all my freezer items. Delivery guys were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works great! Even through a 48 hour power outage, the majority of the food stayed 100% frozen. When delivered, it started pouring down rain, but the guys set it up without a single complaint. Thank you!

    I would recommend this to a friend