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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 959 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the 19.6 Cu. Ft. Frost-Free Upright Freezer's spacious interior and ample shelving, highlighting its quiet operation and ease of use. Many appreciate the freezer's capacity and performance, finding it a great value for the price. However, some customers reported issues with temperature control and the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 959 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great cooling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and size, great amount of space and keeps things very cold. Didnt really notice a change in the electric bill either.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Super spacious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious! Just what I needed! Great for planning ahead and having food made ahead of time!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer, good space and works great. One note, the unit did show up without a door handle. Not sure if the manufacturer forgot to pack it or the delivery guys left it somewhere. Best Buy did get us a new handle and I put it on with no problem. Actually the freezer is so good it was hard to open without a handle due to the vacuum created inside the freezer to keep a good seal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it!!!! Having teenage boys I stock up a lot of frozen foods/junk food . I love the upright so much more then the deep freezers. It’s alot more organized and I don’t have to stack everything on top of each other

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space ,great size ,easy to use , love the wheels

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great freezer! Big & roomy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tall, deep, and roomy. Need plenty of space for this big boy! Once plugged in it got cold quickly. Controls are simple to understand. We had to turn it up to max cold to get temp to zero in a timely manner. Only drawback is the power cord is short--you might consider having a heavy duty extension cord handy to reach your closest outlet

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Stand Up Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage space and size. Much better than your usual deep freezer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Whirlpool Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool Freezer has been Excellent - Very Quiet while in operation. The temperature holds without any issues. One of the best parts of the process was the actual purchase - from the store assistance and especially the entire delivery team - on time and professional. This why I always buy my electronics and appliances from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works great, very cool, doesn't ice up and nice and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Whirlpool upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good plenty of space easy to organize and find different items. Wheels and maneuverability is a nice extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great last minute purchase! My freezer died right when I roasted green chile!! Thankfully this one was available!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very Pleased Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very Spacious! Loved how organized it was inside.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. This freezer has a ton of space and easy to organize your frozen foods.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large capacity. Deep shelves. Lots of gallon size door space. Couldn't ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price it has been enjoyed and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this freezer and the shelving layout specifically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It seems to be a nice freezer. It is operating as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife and i really like the freezer. as of now it is doing great. much better than the other one we had. price and availability was ok. product transfer worked out great thank you

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very quiet and plenty of room. With everything going on, freezers are hard to find. Best Buy was great letting me know when they were in stock. I even got one for my daughter. She is also very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. My very old one died and I needed a quick replacement. It works great and is very easy to organize. I thought the price was a good value as well because it is a very large freezer!

    I would recommend this to a friend