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Customer Ratings & Reviews

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Your price for this item is $999.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 987 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the ample space and well-designed size of the 19.6 Cu. Ft. Frost-Free Upright Freezer, along with its overall performance and quiet operation. The freezer's capacity, ease of use, and organizational features are also well-received, as is its price point and user-friendly temperature controls. However, some customers have reported issues with freezing functionality and the strength of the door seal, while a few have expressed dissatisfaction with the delivery service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 987 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great look with lots of storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large freezer with heavy duty shelves. Love the storage on the door. Has tons of storage. Very happy with this purchase. Just purchased a refrigerator without a freezer by Whirlpool as well. Have a refrigerator/freezer from Whirlpool that’s 20 years old and is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a really old upright freezer from Montgomery Ward. I like this freezer. It has a good amount of space inside. The shelves and lighting make it easier for me to find things. Definitely an upgrade from my last one. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome freezer started it up left it run 5 hours and put butter in it to test it . I then checked it an hour latter and it was frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has plenty of shelves and a basket making it easy to organize. It was large enough to fit 3/4 of a beef. The only downside are the wheels. On a concrete floor it wants to come forward when trying to open the door. The wheels had to be chalked to prevent this.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has alot more room than I was expecting and love being able to see everything in there very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer, good space and works great. One note, the unit did show up without a door handle. Not sure if the manufacturer forgot to pack it or the delivery guys left it somewhere. Best Buy did get us a new handle and I put it on with no problem. Actually the freezer is so good it was hard to open without a handle due to the vacuum created inside the freezer to keep a good seal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it!!!! Having teenage boys I stock up a lot of frozen foods/junk food . I love the upright so much more then the deep freezers. It’s alot more organized and I don’t have to stack everything on top of each other

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great cooling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and size, great amount of space and keeps things very cold. Didnt really notice a change in the electric bill either.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great freezer! Big & roomy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tall, deep, and roomy. Need plenty of space for this big boy! Once plugged in it got cold quickly. Controls are simple to understand. We had to turn it up to max cold to get temp to zero in a timely manner. Only drawback is the power cord is short--you might consider having a heavy duty extension cord handy to reach your closest outlet

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool 19.6 upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cooling! Alot of space for food! Easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works great, very cool, doesn't ice up and nice and quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be 5 stars but the first 1 delivered didn't work and had to get it replaced. Best Buy was awesome to work with and gave us no hassle to get a new one. The new one is working great so far with no issues. I think it was just a fluke that the first was not functional.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Whirlpool Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool Freezer has been Excellent - Very Quiet while in operation. The temperature holds without any issues. One of the best parts of the process was the actual purchase - from the store assistance and especially the entire delivery team - on time and professional. This why I always buy my electronics and appliances from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to Use than Chest Freezers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this freezer to replace two small chest freezers. We got tired of having to dig for items in the chest freezers. With this unit, we can fit everything from the two small freezers, and it is a lot easier to find/get to things. No issues with it at all so far. It only came with one door key, so we ordered another one that works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great love it .. I got the 5 year warranty added on so I know I’m covered.. I can easily fined all my frozen items

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space ,great size ,easy to use , love the wheels

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. This freezer has a ton of space and easy to organize your frozen foods.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large capacity. Deep shelves. Lots of gallon size door space. Couldn't ask for more

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Whirlpool upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good plenty of space easy to organize and find different items. Wheels and maneuverability is a nice extra

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife and i really like the freezer. as of now it is doing great. much better than the other one we had. price and availability was ok. product transfer worked out great thank you

    I would recommend this to a friend
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