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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 858 reviews

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  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 858 reviews
  • Pros mentioned:
    Water dispenser
    Cons mentioned:
    Shelf space

    Rated 3 out of 5 stars

    Slightly disappointed…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our space really dictated our refrigerator choices. We were replacing a 20 yo SS bottom freezer refrigerator. That GE had the worst icemaker, we had to replace 3 times. I’ve always been happy with my previous Whirlpool refrigerator icemakers. This one has an awesome freezer space and I really like the water on the outside of the door. The in freezer icemaker is fast and makes large cubes constantly. The interior refrigerator shelves are pretty limiting to rearrangement. Also the crisper drawers are on the low end, and barely close all the way. The BB delivery people and scheduling was awesome.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great for a Family of 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting 3 months for a Maytag fridge that was backordered we ended up canceling and went with this Whirlpool since both were the same size. We got this one in 3 days and the fridge fits perfectly in our small cabinet opening. Our home was built back in 1925 so this worked out for us. We have a family of 4 and it fits all our favorites especially with 2 toddlers. We are not chefs so we dont have much to keep in the fridge, if you are a cook you might want something bigger. The fridge is quiet and stylish. We removed the unique middle shelf since we have tall items such as wine bottles and 2 litter sodas. The door shelves are adequate but seem flimsy and probably cant handle anything heavy but perfect for small items. We like the design since there is ledge inside to move items around where before we would have take out an item place it on our kitchen counter than put back so that is a plus to get to items in the back. The freezer is perfect to drop items in, we shop at big box stores so bags of chicken nuggets, fries and pizza work great for the kids to grab them. Let's see the long term reliability as we replaced a 15 year old top/bottom Maytag fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps food cold, makes ice in lower freezer very good but it takes up 1/4 of your space, bins in door are large, and water in door is effective, BUT door closer does not close door, doors only open part way making it hard to get in with a large platter. Bins are in the way, doors should open a full 90 degrees not a 55-60 degrees (see pic).split shelf is great except a restricts what you put in its space. It should have shelf braces for the balance of shelf that is left. Top door catch restricts door from closing it hangs down from top of from taking up a large area of space (see pic)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great fridge for a small kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research for a new fridge due to limited space and this fridge fit perfectly. It was a handful of Frenchdoor fridges that was small enough. Like the fact that the water comes out of the door. Had an issue starting the water to the fridge (worked when they installed it but stopped. Gave it a couple of days and now it works fine). It was a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious, Water dispenser

    Rated 5 out of 5 stars

    Perfect for a Smaller Space!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the smaller space in my kitchen the options for a French door design were pretty limited. I was thrilled to find this one as it fits perfectly. It’s quiet, efficient, has plenty of storage for its size, and the built in water dispenser is a great feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator, terrific sales person.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was just what we needed to replace one that was on it's last leg. The appliance salesperson was particularly knowledgeable and helped us get all the features we were seeking.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water dispenser

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size the water on the outside is so convenient the ice maker works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Unlimited.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust Whirlpool, Great French Door Fridge at a great price for the small space size that I have. This item was labled good condition but to me it easily could of been tagged Excellent. With the Frighe on top freezer on the bottom works really well for me, most items are easy to see and grab versus fridge on bottom, one I got rid of. No bending my head or body down is a plus. Fresh filtered water really handy. This was my 2nd item I had purchased at the outlet during this year and along with the Assocites and their service, It all Rocks there.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    We need it smaller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into a new home and the space that was for the refrigerator was extra small. We had to look everywhere to try to find something that would fit and that still had water on the outside. That was a necessity for me let me found this one and it's great it's perfect and I can still get my water from the outside filtered

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were restricted my current cabinets in our kitchen, but this one fit the dimensions perfectly. Love the fridge so far. Freezer is perfect for the amount of food we keep in there and ice maker makes a ton of ice. Fridge is layed out perfectly for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute for two people;)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality refrigerator. It’s just meant for a couple not for a family of 4 to 5. You have to be very organized and shop once a week. Good for small area and for 2 people. Wouldn’t recommend it for 4 people you will have to shop twice a week so you might find yourself eating out more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 5 out of 5 stars

    Amazing deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for small space with palenty of storage capacity ,the Delivery came on time ,great service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Stainless Steel Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My Stainless Steel Refrigerator, it fits perfectly in the space that it’s in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that I have limiting space requirements, this paticular model packs a lot of features into a compactly designed space. Both the refrigerator and freezer compartments maintain superior temperature uniformity with fluctuations in the cycling generally not more than 2 or 3 degrees from the ideal set points. Also the unit has been able to recover quickly from increases in temperature when the doors have remained opened for an extended period of time. This was particulary important to me because of my experience with another brand’s model which I owned for only 2 months. That unit’s temperature fluctuations were wildy variant, and the manufacturer was unable to rectify the problem with two service visits. This brings me to what turned out to be a favorable customer service experience with BestBuy. The manufacturer of the old unit eventually consented to a store credit which I was able to apply to the purchase of the new Whirlpool unit. The personnel at the BestBuy Woodbridge, NJ store excelled both with product knowledge and in handling the store credit and change out of the old unit for the new Whirlpool unit.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Mark in Florida

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. We had a small one that came with our park mobile. It worked fine just very little room. This one when you open the doors you can see everything. Plenty of storage bins on the sides. It was just installed so will have more comments once we’ve had it for a while

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Produce drawers don't hang correctly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overhang for the drawer must be too small. No matter how careful I insert the drawer it falls down during closing. I would skip the slide altogether if I could. So each time I pull the drawer all the way out and do my best to reinsert just to watch it fall again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice built refrigerator Everything works very good

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice! Had a small space to work with and was ready for upgrade from a white refrigerator to stainless steel. Love that I can control the temperature digitally, has a icemaker, and water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very nice and roomy fridge/freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge very much! Room is great + shelfs, freezer is very good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor craftsmanship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge but it looks like a 3 yr old put it together! Bad over gluing rough edges $2000.00 doesnt get you much anymore kinds sad! But overall the fridge has a nice water access and ice machine works great so if it wasn't for the bad sloppy work it would be a nice fridge!

    I would recommend this to a friend