Customer Ratings & Reviews

This is a great microwave and the cooking sensors are really nice, but if you do not use them and just use the cooking time things do not cook like they are supposed too

It is a wonderful product. Highly recommend you purchase this product!

I have had this microwave for several years now and have never had a problem.

This looks great in my kitchen and cooks food evenly and consistently. I love this microwave.

very happy with it. size was 1/2" different than old model so was not easy install with our cabinets. very easy to use. works well.

Works good so far, was just a little difficult using the directions to install.

Got is a steal of a deal. Works perfect. A+. Thanks BestBuy.

Overall great. Had to buff out rust and was new in packagr ??

This a great microwave, we purchased it to replace our old GE that stopped working only after a few years.

We are very pleased with the cooking but also the vent system is much better than what we had before.

Does not get food as hot as the one it replaced even though the same power rating.

Nice microwave. Excellent performance. I would buy this one again.

So far, it has been Very good. Will know more as we use it

Great value. a little loud but overall a great buy

This is my first appliance purchase from best buy (other than electronics) and was very disappointed with it. This microwave came with dent on both the top corners. As it was covered with the plastic wrapper I did not notice it until I install it. Not sure the dents are due to the closeout sale that I got the dented one. Very disappointed with Bestbuy.com. I will never buy huge appliances online with best buy.

got a floor model, but it didnt include a mounting brace. took over a mont h to resolve

I originally purchased a Samsung SMH1816S over the range microwave because I was impressed with their TV's and also wanted to stay all Samsung in the Kitchen for aesthetic reasons (same brand same look). However, I was disappointed by the build quality (flimsy metal, undersized exhaust port, hard to press keys, and loose door), and it made a terrible noise during operation. I wasn't convinced that a higher model Samsung replacement would address the problems I had with the previous, so I decided to try a different brand. There were no reviews for this microwave (WMH53520AS) on the BB website, but there were tons of positive reviews elsewhere, so I decided to take a chance without even seeing it in person, and it did not disappoint. All the shortcomings of the Samsung were addressed. The volume level of the chime is more than adequate for our needs, and the fan works great (we have it externally vented). The only thing on my wishlist is a pause button (there is only a cancel button), shortcuts for quick cooking (1 for 1 min., 2 for 2 min, etc), and a larger intake area/grease filter because the suction is strong (lack of intake seems restricting to flow); other than that, this microwave is perfect. If you are installing it yourself, please be aware that this over the range microwave is very heavy. Moral of my short story: do not choose appliances for brand and look consistency since each manufacture may excel at different appliances.

This oven replaced an OTR LG that is far superior to this. I purchased this because of style, new cavity cleaning. I thought it had all the features of a 7 year old LG but it falls far short. 1)Soften/Melt, you MUST scroll through a list of 8 selections to make a choice, then, instead of adjusting the power, it zaps at full power on for so many seconds then off, repeat. This technology is 20 years old. The LG adjusted the power and if you softened one stick of butter, it softened it, not melted the center! 2) It does not have a + or - key allowing you to add time or delete time if needed. My $39 Magic chef has that! Just too much fiddling with buttons...It is not straight forward as the LG was. Once you learned the menu's on the LG it was easy. This one I have to get the cheat sheet out to figure out what I want to do. 3) The soft sounding chime at the end of cooking should be adjustable, it is so faint that if there is a conversation going on while using this, you won't hear it. 4) Because this has a state of the art cleaning surface, which does NOT reflect light well, Whirlpool engineers should have used a bigger wattage bulb to light the interior. It is DARK, almost like having no light at all. The ONE thing that I do like that many reviewers have complained about is the fan/cool air circulation around the magnetron. It keeps it cool unlike the LG which failed prematurely because the magnetron overheated. I can live with the noise as long as I don't have to replace this puppy before an expected 10 years.

I bought this microwave two years ago in store after reading the reviews on line. It is a very good microwave. I installed it over my range myself and was very happy with it. Some reviews said the chime when cooking was done was too soft. Not true in our home, (Grandkids, two dogs etc.) I waited to review until we had it a while so I am posting now. The only issue we have had is the censer just went out when we were cooking baked potatoes. They went past the done stage and started to smoke. I opted to get the protection plan at purchase and just renewed it last month. I called the Geek squad and they are sending a tech out this week to fix it, no additional charge. All in all, we have been very happy with this unit and Geek squad.

I've had this for about 8 months now, and it's performing as expected. Looks snazzy, and does the trick. There are no quick-minute shortcuts on this guy, if that's something you're accustomed to - i.e. pressing "1" for it to automatically start warming for one minute, "2" for two minutes, etc. You'll have to press in the desired time, which allows you more control over heating, but without the quick-key option. But it's no biggie. What's another half-second?