Customer Ratings & Reviews

Wow that’s good news but I’m sure you will have your own business

This was a hassle free sale . Staff was great and helpful . They offered me discount and deals and even delivery options

Works fine so far, but some cosmetic damage to outside.

One of the plastic shelves inside was Chip just a little bit of course Best Buy as always came through and replaced it at no cost

This unit works great for our needs. No frills refrigerator but does the job. A little noisy but nothing annoying.

Would have been better if not damaged on arrival and it didn’t take three tries to get a refrigerator in my house

Great refrigerator for the money, good delivery time.

So far this refrigerator is great my mother loves it. It has plenty of space

The refrigerator was damaged when it was delivered. It had several dents and scratches. The delivery guys told us to call BestBuy. We were able to get a replacement in a few days.

Five stars for this fridge. I LOVE it! It's spacious and the sliding deli drawer is genius. Both upper shelves can accommodate gallon-sized jugs, and the top shelf fits liter bottles with ease. The veggie and fruit drawers are adequately spacious, and the door shelves are, too. The freezer is quite large, even with the optional icemaker installed. The fridge and freezer are quiet and both cool excellently; we have appliance thermometers in both sections to be sure of this. Only hiccup with this fridge was that we had to have it replaced because the first one that was delivered would not produce ice. New fridge/freezer produces a hefty volume of ice in quick speed...super pleased. Okay, so the comment about Best Buy. We purchased a Samsung fridge at the onset. Delivery men were outstanding. They exercised considerable care installing the fridge, and in hauling off our old one. They removed all plastic wrap, all internal padding, and tape to ensure an efficient and professional delivery that left zero work for me other than loading my groceries. Super pleased. The problem was, Samsung would not adequately cool, so we opted for the Whirlpool as a replacement, which was delivered a week later. The second delivery team was horrible. It was a nail-biter watching them bring the fridge into the house...seriously expected some damage, and am surprised none occurred. Once inside, one of the men asked if he could use our restroom, which I didn't have a problem with, but he peed with the door OPEN while I was right there! Unbelievable. I had also ordered the icemaker to be installed, for which a man handed me the component box. I said, "I purchased an installation package." He said, "Oh, I've never installed one before." Ugh. They remove ZERO plastic wrap from the fridge, and left all of the internal tape and padding for me to remove adding that it would be like, "unwrapping a Christmas present." Lord. Dude also installed the handles OVER the plastic wrap so that I had to uninstall and reinstall them, enabling me to adequately remove all of the film. Incredible, and not in a good way. Okay, we end up having a problem with this fridge too, because it would not produce ice. In calling Best Buy's Geek Squad, I SPECIFICALLY asked for them to bring an ohmmeter to test if the problem was on the fridge's side or within the icemaker....remembering the delivery guy had never installed one before. Dispatch said they would. We wait a week for them to arrive. Instead of sending a repair team, as requested Best Buy sent another installation team with NO ohmmeter. They did, however, replace the icemaker, which still did not work. Ugh. We called Best Buy again, and this time they try to send the repairman we initially asked for. I said, "I want a new fridge." He says, "You're already outside of your window to receive a replacement fridge." Furious now, I replied that we're outside of our window because of their two-week delay, and demanded a new refrigerator and ice maker. Dispatch slowly relented and scheduled another delivery for two weeks later. We finally received the fridge we have now, which thankfully does work perfectly. However, the second delivery team was also terrible. No plastic wrap or interior packaging was removed, handles were installed over wrap again, so that I had to go through the same fiasco of uninstalling them again to properly remove the film. Side note, I was out-of-town helping family, when this final fridge was installed. Had I been there, I would have asked my husband to ensure they properly unwrapped and installed everything. Needless to say, it was a hastle to get to this point. I didn't want to knock the fridge in this review, but Best Buy has to up their delivery game. I would NEVER recommend an appliance purchase from them, ever!

Works ok for garage frig. Black shows less fingerprints than white.

Exactly as described and therefore works like a charm and refrigerates with the best of 'em.

This frig has deep, adjustable door shelves that provide great accessibility to my most-used items. The glass shelves in the main compartment make it much easier to find everything else. Love it!

The Techs was outstandingly smooth and efficiently. The Frig was than expected.

Nice refrigerator overall but it's very loud! There's an almost constant high pitched hum. Headache inducing. I wish I knew before I bought it, I would have chosen one that is less noisy. Other than that, it's doing its job.

Original delivery was delayed because refrig was shipped without any shelves. Ice from icemaker has chemical taste even after running through dozens of batches. Bottom of regrigerator much colder than top shelf of refrigerator. Only five fixed settings to choose from to regulate refrigerator temp. Looked at same model last year and was quoted $650. This year had to pay $850.

At times it runs a little louder than we would like

Nice good quality and wide spacious inside. I recommend this product

Price was right. Bought it for an apartment use. I’ve had no complaints. I’d buy again. No sure I’d pick black but it is what the tenant wanted.

This was the perfect replacement for the refrigerator that died on us. It was also a Whirlpool that lasted 21 years so I would expect the same from this one.