Customer Ratings & Reviews

I don’t usually write reviews at all, but I had to write this. It worked great for 6 months, then it completely stopped cooling (as in, literally blowing room temp air). It took a month to get service under manufacturer’s warranty, only to find out the part needed is on backorder for 4 weeks, so I will have been out this refrigerator for at least over two months (out of 8 months I will have owned it) by the time it is working. This is not acceptable for an essential, expensive appliance like a fridge. Even when it is working again, I will not have any confidence that it will continue to operate, nor be fixed in a timely manner if it does breakdown again. I understand being understaffed, and having supply chain issues, but that should be no excuse to have your customers waiting with nonfunctional equipment for so long. I blame none of the reps or technicians I spoke with: this is strictly Whirlpool

Refrigerator arrived on time and home delivery company was amazing; however, item was dirty/greasy. Had terrible customer service when called about order. Customer service rep working from home and very very rude to delivery crew and myself. Had item picked up for return on 2/25 and have not had my leasing plan credited.

It has nice adjustable shelves. Keeps food very cold.

Beware stainless vs monochromatic stainless. also beware best buy only allows 15 day exchange or refund now. NEW POLICY,. They just lost a 2000.00 TV sale with me over this.

I know its basic but its too loud! my 25 year old one I replaced was much quieter. I will go to best buy and complain and hope they replace or fix it.

Love it... great size.... we use it for storage!!!

This fridge is fit my budget ,just simple operation

Great sale price for this selected item at my store

I use mine as a back up fridge and it works. The shelves are not as easily adjustable as I would like.

This refrigerator isn't extremely noise but is next to a bedroom and you can hear it pretty well through the walls.

Driver since he got to our house was complaining that the refrigerator would not fit thought the stairs and door, I told him that it is posible because I got the old one out for them.

I love my new refrigerator. The best part is that it is almost exactly like my old one. I especially like the configuration of the interior. It also runs fairly quiet.

I received this refrigerator. It had a scratch on it. It didn’t affect the operation of the appliance. I was told a gift card would be sent. It’s been few weeks now. Still haven’t received it. Also I did check every mail that came in.

Very spacious and excellent side for my place. Does not make a lot of noice

Lowest price fridge for today’s overpriced items. Keep’s temperature cool.

There was no container to store eggs included. Also the bottom shelf on the door only holds one row of drinks instead of the typical two per row.

OK, so I am still getting Review your product on a product I HAD THE GEEK SQUAD COME TAKE BACK. I AM ALSO STILL GETTING CHARGED FOR THIS REFRIGERATOR THAT IS NOT IN MY HOME. I DID NOT LIKE THE REFRIGERATOR, .I EXPLAINED THAT TO Best Buy TWO DAYS AFTER GETTING IT. I FOUND ANOTHER REFRIGERATOR AND THEY BROUGHT ME THAT ONE AND TOOK OUT THE WHIRLPOOL. IT IS NOT IN MY HOUSE> THE SAME FOUR MEN WHO BROUGHT IT TO MY HOUSE, TOOK IT OUT AND PUT THE NEW ONE IN, BUT THEY LOST THE REFRIGERATOR AND SO NOW AFTER ABOUT 17 DIFFERENT PEOPLE I have contacted and tried to get to see the issue, am I happy? NO. I am tired of fighting it, so I am resting, but I will not pay for a refrigerator I don't have.

Purchased at store on 1-19-25 and set up delivery for 3 days later. Got text next day on 1-20 that refrigerator was out of stock and would not be available until 3-3-25!!! What kind of inventory control does Best Buy have in place that sales person did not know that item was not even available??

Works good but has a noisy humming sound, not sure if it's the icemaker or the refrigerator.

Its good but the doors swing too wide. The stainless steel, shows everything.