Customer Ratings & Reviews

Does the job, but shoddier and louder than its predecessors.

Very good delivery and installation. So far very pleased with the purchase of this refrigerator.

We love our refrigerator, the team that delivered were excellent, respectful of our property and did a wonderful job setting up and disposing of the old one.

The humming from the refrigerator motor is high pitched which has taken time to get use to it. It’s still annoying and learning to ignore it. Otherwise it works fine, better than my old one. The delivery men were great. Kudos to the team.

It works great and fits in the spot perfectly. It was the perfect upgrade for my home

Totally meets my food & freezer needs PERFECT !!!!

great refrigerator no complants has good shelfs and silding drawer

Whirlpool is the best. Great buy for low cost. Quality above the rest.

It is a very simple refrigerator which is what I was looking for. It has glass shelves which are a plus. It worked immediately upon plugging it in and runs smooth and quietly. it was also priced reasonably.

The guys that delivered were very nice and polite. The frig had lots of storage

This fridge is ridiculously noisy -- almost as loud as a dishwasher! I don't have a professional decibel meter, so I used a phone app. To give some credibility of noise level to my review, I measured the sound level 3 feet in front of a brand new Maytag dishwasher at 40db. In comparison, this Whirlpool measured 38db and 65db when the freezer door is open. Wish I had known. Unfortunately, ConsumerReports does not provide numerical noise levels, nor do manufacturers in their specs sheets. Defective unit? No. I discovered after my purchase my neighbor has the _same_model_ and is _just_as_noisy_. I don't need a fridge with bells & whistles, but I ended up with all that noise anyway. Trust me: If you can have your old fridge repaired, do so. They don't make them like they used to. This fridge replaced a Whirlpool model ET1CHKXKQ03 I purchased 22 years ago -- same price range but had split, see-through shelves (try finding that nowadays in a top-freezer model) and was quiet. I successfully recharged it a year ago, but it recently needed another, so I figured being I was so pleased with my Whirlpool I'd buy another. BIG MISTAKE! Couldn't tolerate the noise so I got rid of it. BTW, BB only has a 48 hour return window and NOT for buyer's remorse. A manufacturer can claim the noise level is normal, so do your homework before purchasing a new fridge, albeit it's difficult to select a quiet one without hearing it in action or based on product reviews... like this one. Don't buy this fridge!

Price was right but actually don’t have it yet so not 100% sure of functionality.

Delivery fast and they were professional. I always enjoy doing business with Best Buy.

Lot's of room Got lots of drawers and space.Fits good

I am lucky! Got 6 years out of this poorly made refrigerator. To start, the sides (guess you call them seals) are never fully aligned. It stays closed but really have to push to ensure. Now, the freezer works and gets cold but it now creates a huge block of ice. Why is easter leaking in the back of freezer? If I don’t chip away at it, it will leak to the fridge. So, I emptied it out and did some research. I cleaned the little drain (gets dusty bc they use cheap particle board to cover the fan). The fan is clean and works properly. Still, water continues to creat a long ice block in freezer. Not normal!! So we now have to buy a new one. I wouldn’t dare purchase another whirlpool. I just don’t find them reliable. Lastly, for $849- put a freaking light in the freezer. It’s so cheap folks!!

Freezer didn't work on the first fridge; I got a new one. Freezer works in the 2nd new fridge but there is so much condensation occurring in fridge and all that water is now being caught in drawers & on shelves. The part is on back order in warehouses so now I am supposed to wait for possible months and then we don't know if that is the problem.

It was good while it lasted. Bought it in 2020. Sadly, it just stopped working yesterday. Repairing it would cost more than a new fridge.

Very Good, just what I was looking for. Only concern was to late receiving.

When fridge was delivered and being installed BB installers found a hold in the bottom of freezer door. They taped it up, said it wouldn't be a problem & BB gave me $75 discount. For the past year or so, I've been finding water dripping from top inside of fridge. Looked online for a reason and told to check for any holes. I checked the fridge door and low and behold, there was another hole in the bottom. I took out the 3 year protection plan but of course it had expired last year. Now I'm stuck with a lemon.

So far so good was a little bigger than I thought but it fits.