Customer Ratings & Reviews

DO NOT PURCHASE THIS OR ANY OTHER WHIRLPOOL PRODUCT. THEIR WARRANTY PROGRAM IS A JOKE. Purchased this refrigerator because it had mostly good reviews and seemed to be a good value. Delivery was on time and they set it up great, took away all of the trash and were pleasant to deal with. Then, 2 1/2 months after buying this refrigerator, it began to make an intermittent clicking noise, then stopped cooling. We lost the entire contents of the our refrigerator. I called Whirlpool and they said they would send a qualified repairmen to fix the problem the next day between 8-12, The unqualified person who showed up at 12:40 said that the compressor was bad and he couldn't fix it, that they would report it to Whirlpoo.l who would make a decision on whether to fix or replace it, and that if it was to be fixed, he could not do it as he was not skilled enough to do it. I called whirlpool and they confirmed that their repair contractor had no skilled technicians for 2 weeks. They scheduled someone else to come out. I called them first to advise what the problem was so they could order parts. They assured me that their technician would have the skills to diagnose and repair the problem. He too showed up late and said that it was a bad compressor and that Whirlpool would have to decide to replace or repair, either way, our refrigerator was not getting fixed that day. Whirlpool tells me that the repair facility will order the parts but it will take 7-10 business days for them to come in. I explained that we need our refrigerator, we have kids and need to be able to keep food in the house and asked if they can expedite the parts process. The young lady on the phone said they can't expedite the parts BECAUSE THE SHIPPING COMPANY DOESN'T TREAT EXPEDITED PARTS GENTLE ENOUGH AND THEY WILL ARRIVE DAMAGED!!! This is professional grade b.s.. She offered a $50.00 visa card that will arrive in 6 weeks. Yaaaay. After 2 1/2 months of working, it broke down and Whirlpool is not willing to spend a few extra dollars to expedite the repairs and works with unqualified, unprofessional repair technicians. Will never buy one of their products again.

Positive: Very good fit and finish for the price point Gallon door shelves are nice and strong Negative: No light in the freezer MUCH louder than expected For the lower end price very large nice refrigerator

Water was collecting in the fridge. It was not staying sufficiently cool. Frost began accumulating in the freezer. Best Buy said they could do nothing to help me. Whirlpool made me wait on hold for about 45 minutes and gave me a phone number of a service company to call. It turned out to be the wrong phone number. Now im back at square one. Needless to say I'm not happy with either Best Buy or Whirlpool.

The fridge that came with my house was old, the seal gasket had already been replaced once, the motor was noisy, stuff smelled, it was just time. I was just going to the computer shop at the mall, and by pure impulse, I walked over to best buy when I was done. Didn't have to wait too long to talk to a associate. I said I just wanted a basic fridge, bigger and quieter than what I had. He recommended a couple of models, I picked this one. Size is more than enough for 2 adults and 3plus teens. Came up to temp in a quick 4 hours ( manual said give it 24, but I didn't need it) it's quiet, clean , cold, so far it seems to be perfect.

I selected this model after reading reviews on several models online and visiting two local stores. Needed something this size to fit my built-in kitchen cabinets. Dimensions were true to spec and the fit was near perfect. It's a standard model with no bells and whistles, which is how I like it so there are less things to break over the years. Nice LED light has a blue tint and is sort of molded into the top/back which frees up room on the top shelf to place taller items like milk. Compressor makes a slight hum that sounds like the air pump on my fish tanks. It's not whisper quiet, but perfectly acceptable to me and a little quieter than my old model. Overall we are pleased.

Chose this model for it's large capacity freezer. It is used in my basement for "extra" storage space.

I was assured a fix to a problem with door handle on wrong side Sales person made mistake , after I called to get it fixed Richard at local store never called me back. Eventually I will take care of it myself I guess . I could have accepted the sales person's misinformation but the customer service after the fact was awful.

My requirements for a refrigerator were related to height (this one fit), noise, glass shelves, and a drawer in the middle. Quiet is a subjective term, but this refrigerator is a heck of a lot quieter than my old refrigerator, that said my dishwasher is quieter than my old one. The refrigerator is also noticeably deeper than our previous mid-90s model. The shelving is fine and spaced well. All in all it is a perfectly adequate refrigerator. It's not going to change your life or anything, but it does what it needs to. Pros: Relatively quiet Sturdy glass shelves Cons: Door seems poorly balanced even after multiple attempts at balancing via bottom wheels. Meat/Cheese drawer is difficult to close, probably due to it being adjustable from left to right. Adjustable shelving in door ends up loosing a lot of space compared to non-adjustable full length shelves.

This Fridge is just OK. Completely basic. I have to turn the temperature setting to the max just to maintain a barely safe fridge temperature of 38 degrees. All in all you get what you pay for.

We bought a house with a fridge included with the contract, however just around Christmas, it died on us. We definitely weren't up for Christmas shopping and fridge shopping! We went to Best Buy and it was the easiest Fridge shopping ever! We were able to get one a little larger than the one that was originally there and I love that I can put my gallons of milk in the door. The light that's inside is nice too, not too bright or anything. I wish that there was a light in the freezer too, but the space that I traded for was worth it! Runs quietly also!

When our 19 year old refrigerator could no longer keep ice cream solid I decided that it was time to shop for a replacement. This refrigerator suited our needs for a decent price. The only thing this one is missing is a lighted freezer but in all other respects this one is very good. Fairly quiet operation, although you may notice that the compressor motor makes a higher pitched sound than an older refrigerator. I like that this one has a smoother surface than the pebbly surface of our old one - it will be much easier to keep clean. We've had it for a couple of months now and I am happy with its operation. I'd recommend this to anyone who needs just a basic refrigerator that will keep things cold without a lot of "bells and whistles".

It fits our family perfectly. The delivery service was late and they scratched our floor, but we really like the fridge.

Not sure fridge door stays sealed correctly. Locks in and then loosens. Runs a lot.

After having returned to Sears 2 defective top feezer models( they did not actually freeze anything), one by Kenmore and the other by Hotpoint, I am delighted with this purchase. I placed temperature gauges in both the freezer and frig and they are right on - O and 40 degrees at the recommended settings. The delivery was easy and this frig is particularly wide - thanks!

We just wanted a basic refrigerator. We are pleased with our selection. It was a good choice. The only thing we would like it to keep ice cream firmer. We would recommend it to anyone looking just for a basic refrigerator, Love the see through shelved and the door shelves.

should have better shelve and storage units for the price.

Refrigerator shelves are well laid out which makes them easy to use. There is a lot of storage on the doors and the clear storage bins makes it easy to see then contents inside. There is also plenty of room in the freezer. The refrigerator lays nicely against the wall and does not require the 3 or 4 inches that older refrigerators do so no fear of damaging the unit by pushing it too close to the wall. This is an excellent mid-priced refrigerator that operates very quietly.

This is for stainless model. It is really cool good on the medium, recommended settings. Nice glass shelf space- can easily see all products and lit with led light. Door can hold fingerprints, but it is easy to wipe them off. We use Weiman Stainless steel wipes for that purpose. Can not go wrong with stainless steel color - cause it is look and feel "lighter" then if you get white or in black. Best Buy delivery was on time and change from old refrigerator was painlessly done.

This is a 2nd that sits in the garage. I honestly did not expect it to be as nice as it is. Larger than the one it replaced and takes less space. Bright light inside and smart shelving for beverages. Very happy with it.

Needed a replacement refrigerator with a very restrictive dimension criteria. This one has plenty of interior space and is quiet. Very pleased.