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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3519 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,519 reviews
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whirlpool refrigerator is awesome. It is much better than we expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as well as a modern fridge can. Fridge this is replacing would freeze everything in the back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator for my Rental

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator for my rental. I wasn't there when it was installed but the guy that did install it called me a few times to give me progress reports which was nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick delivery, very professional, delivery in prompt time, delivery on time, delivery product in great condition, delivery extremely satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator!! Love that it came in black and not to big. Plenty of storage space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sleek and pretty on the outside, but we will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my worst purchase experiences ever. Took 5 appts (and 4 visits, since they cancelled one) over a 3 week span to get a working refrigerator and installation correct, which was a fiasco until the A-team and Manager ride along came. They did a great job, but the shelf in the freezer, which is supposed to be adjustable, cannot be moved into the higher slot and falls if you do so. This is a product defect, not related to installation. This was an emergency purchase to replace fridge that fried during power surge and is really just a newer model of the same one I had; therefore, I have something to compare it to (same shelf in freezer worked fine in higher position in old fridge). The plastic for the door cubbies and drawers is much cheaper/thinner. I saved the cubbies from my old fridge, which are white instead of clear and are sturdier. They fit, so might be using them instead or at least have them if these crack. I also miss the adjustable 2 tier top shelf-the top shelf in this one is just one piece. Lose some space in the middle of the top shelf, since the control panel is no longer just in the front, but runs all the way to the back of the fridge where the LED lights are housed (used to just have the bulbs in the front). Liquids don't stay as cold. That said, it is a very pretty fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey sbrown79, we value your time and would like to look into the concerns that you may have with your Refrigerator. If you are in need of assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    GOOD VALUE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THIS FOR A RENTAL PROPERTY. IT IS A GOOD VALUE. MY TENANTS WEREN'T EXPECTING SUCH A NICE FRIG. SO FAR IT WORKS FINE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from delivery team… carefully installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great second fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge that’s deep and plenty of room for our overflow from our main fridge. Wouldn’t recommend Best Buy’s delivery or install though as they never even cleaned out the cardboard let alone plugged it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, just wish it had a ice maker, will have to order it and it is on backorder

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    works fine looks not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine but their is a bulge on the side of the frig and the door is not installed properly so the gaskets do not seal properly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and as expected. Looks a bit older / less modern than the picture, but a decent value nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for small Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Whirlpool buyer for years and there products always give great service and my recent purchase seems to be no exception. I would have loved to have a light in the freezer section of the refrigerator but otherwise I would recommend this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take the door off to get it in the house then swapped it to open the other way works great no problems

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    beware: only one thermistor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could only manage between zero and 20 degrees in the freezer and 38-44 on coldest settings. Also, no light in the freezer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator - Awesome Bang for the Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice and spacious, this refrigerator is in my garage and serves an extra. It’s larger than the one the came with new house and larger and performs better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does its job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a solid refrigerator that does its job. We have it in the garage so we can stock up - glad we did since COVID began.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chapter 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for, we couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a huge mess with Lowes on Bayshore in San Francisco, looked on line at Best Buy. Com. Read reviews and other comments. Delivery time was quick. Great and competitive price. Watch delivery people with white appliances. They tend to not us gloves and get oily hand, finger prints all over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent fridge.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Plenty of space, easy to adjust temperature control.

    I would recommend this to a friend
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