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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3520 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,520 reviews
  • Rated 3 out of 5 stars

    Non bad for the price but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a glitch with this refrigerator nit closing/ sticking automatically when you close it. You really have to close it all the way hold it firm for it to stick and stay close. Otherwise it will open up. The door is to light I guess, design nit working like every other fridge. It’s anointing, but this is a fridge for grandpa and I will have to deal with it, since there is a budget and honestly it’s a pain to be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    FRIG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !! I would recommend refrigerator to any one of my friends and family and neighbors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and look of this black refrigerator. I am also looking forward to the energy saving. I was rather disappointed with the delivery. I was scheduled for the 4-8pm timeframe and after waiting and close to 8pm received a call they had to reschedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice size and still fits plenty of stuff. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent fridge, great sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works fine. It has a large capacity. Only negative thing is the door shelves seems kind cheap, but we haven't had any problems with them though. There are like 50 pages about the Whirlpool sticker and where to put it, but no Whirlpool sticker was found anywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to switched the door for our kitchen. When it was brought in the house noticed the door gasket did not touch the actual refrigerator at the bottom on both sides. Ordered another refrigerator, took a week to get it. Right off the truck even before they switched the door, there was a gap at the bottom again. Returned it. Called Whirlpool, they said a technician could come check it in a week. Decided to return the first one and buy something elsewhere that came in 3 days and works. Being without a refrigerator over 2 weeks was awful.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Nancy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Big enough for a family of 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool refrigerators are really good in general and the only thing that bothers a little but does not last long, is a humming sound when compressor start working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good appliance for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the price. Has most of the features I needed. Negatives: Does not have a light in the freezer and so far has been a little noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my refrigerator. Sets off my kitchen nicely. Extremely happy with my decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one came damaged.. The gueek squad could not repair it. they were wonderful. I received a new one one week later. Best buy went out of their way to make things right. I would shop at Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refrigerator works great, is easy to clean and is large enough for everything I need along with being flexible in how the shelves are placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Replaced my old model with one that’s up to date and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 20.5 Cu Ft Top Freezer Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monochromatic Stainless Steel is gorgeous! This is an awesome unit. Very quiet, meets all our expectations and we are very very satisfied. Was a pleasant purchase in the store, quick delivery and the 2 delivery men were great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M Schiff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales person was amazing. The whole experience was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST BUY OF BEST BUY.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine working well. Installation did a great job.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    An OK refrigerator for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's noisier than any fridge I've ever had. The door gasket isn't real strong - have to make sure the door gets pushed shut tight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For my sister

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, very polite and knew what they were doing. Very pleased thank god for total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size I needed I had 3 choices. I chose this one as whirlpool is a quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, lightweight refrigerator. Need to set temp control all the way to max cool to get freezer to 0 degrees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic fridge with plenty of space in freezer and fridge section. Love the Bisque color. A great Buy

    I would recommend this to a friend
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