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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3519 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,519 reviews
  • Rated 4 out of 5 stars

    Good fridge a bit loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are able to be moved easily and in many different ways. It's a pacious with good lighting inside. The motor is a bit loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new black refrigerator. Everywhere else they wanted to charge more for the black, but we got a great deal & free delivery from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. G

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Owned same model for over 10 years so life of previous one was OK.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is fine but the process to get was not. servicemen here were fine but you need to work harder on customer relations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product great people but failed install.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was goofed up but product is great. Love Best Buy Amd my sales guy Eric Shaw is EXCEPTIONAL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good model but the downside is that the doors don't automatically close like most refrigerators. Otherwise, it's a good fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a scratchy sound when closing the refrigerator door.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fully functioning fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance fit the spot in our kitchen properly. It has good useful space and keeps to the set temp. The drawers for veges could be a tad deeper in length (not depth.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medium size fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right fit for the right apartment. Needed a fridge to occupy a small space and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator! It gets cold fast and is large enough for a family of 5 to 6 people. The refrigerator is very roomy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits perfectly in the space I have available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator arrived as promised. Cooled down quickly. See-through bottom drawers to easily view contents. Interior light helps in finding everything. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge as a spare for the garage. So far we are very happy with it. It has a lot of nice features like separate thermostats for the fridge and freezer and an LED light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice layout, but the plastic shelves in the door stick out so you have to push the food back on the shelves inside the fridge. Not a great design but overall a nice layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the garage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fits our need. Just wanted something to keep extra stuff fresh and this was just right; size, price and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOLL FEEDBACK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. delivered great. no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious! Worth the extra expense!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a double door in the garage to this top freezer bottom fridge. I love it and am so happy with it. Went with the black for the garage. Stores quite a bit and excellent adjustable shelving. I totally recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this about a month ago and after having a drawer freezer style I am happy to have this one..it has lots of room in the freezer and fridge for all of our food. Only drawback is no light in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though initial delivery arrived scratched on the front was able to have a replacement sent quickly. Looks good, works well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scratched unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far, but some cosmetic damage to outside.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fridge/freezer and horrible experience with Best Buy and whirlpool. We bought 3 of these fridge/freezers, one for our main house, one for the garage and one for the finished rental basement. None work! 15 days after buying one of the freezers didn’t feel that cold, everything slowly started thawing. We called Best Buy they said too bad call whirlpool you didn’t buy a warranty with us and only 10 days to return. Called whirlpool and they came out and said it’s because it’s in the garage and left. That I could understand. Went inside and both other freezers were starting to dethaw. In fully lived in indoor settings. That’s ridiculous! What’s the point of having a fridge and freezer if you need to run your indoor heat super high to work it! We don’t drop our heat lower than 68. Now we are stuck with 3 fridge/freezers that won’t stay cold enough to freeze food. We loved Best Buy and we loved whirlpool but now second guessing both companies that won’t stand behind 15 day owned fridge/freezers that don’t stay cold.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Squeegee18, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

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