Customer Ratings & Reviews
- Model:
- WRT311FZDW
- SKU:
- 8982107
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no light in freezer other than that it is very spacious.
I would recommend this to a friend Simple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice and simple. Keeps items cold and fresh. Would recommend.
I would recommend this to a friendDo not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year later the compressor went out. My food was spoiled . Best buy had to send a third party company to fix this issue which took 3 weeks . A few months passed and the same issue again. This time it took 6 weeka to fix. They had me fill out a food spoilage form and they sent me a 300$ check to help w the inconvenience of loosing my food. Welp that check bounced! And when i call to get answers customer care ask for me to send a email to the administration team. Well i did and then I received a response saying i need to call. I call again and once again i was redirected to email . The protection plan is horrible .. this fridge is horrible. Dealing with best buy is a nightmare!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Spacious refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. Delivered as scheduled and the installers were very professional, courteous and careful which exceeded my expectation.
I would recommend this to a friendGreat 2nd Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale. It is our second fridge. We love it.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator. I like the options on the drawers for veggies and other things. I also like the option to have a ice maker or not.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new fridge, it's way bigger than our last one
I would recommend this to a friendWhirlpool
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased from store and I am satisfied with it. Refrigerator was on sale and delivery was free with item. Would recommend this product
I would recommend this to a friend100% excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to Thank Penny your Staff for being so patient and kind Also so helpful For getting me the right refrigerator . Thank You Penny,
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy!would recommend it! To family and friends
I would recommend this to a friendGreat all around fridge and freezer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to refrigerators, I want reliability, sturdiness and durability. This Whirlpool has these and all the basic necessities in a combo fridge/freezer. I recommend it.
I would recommend this to a friendSize of this fridge is exactly what we needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room in the fridge with adjustable shelves. Good size freezer, just disappointed there is no light.
I would recommend this to a friendnew refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator quiet and plenty of room for all.
I would recommend this to a friendFit right in to our RV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a broken RV refrigerator with this residential one. Fit right into the same space with a little cabinet work. Love the increased space especially in the freezer.
I would recommend this to a friendGood basic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good basic no frills refrigerator. Good storage compartments. A bit noisy.
I would recommend this to a friendWonderful refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has so much more space than our old one! The only thing that would make it better would be a light in the freezer.
I would recommend this to a friendGreat basic refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic refrigerator. I wish it had more internal shelving options in freezer. I would recommend this to a friend.
I would recommend this to a friendGREAT BRAND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY CUSOMER WAS LOOKING FOR THIS UNIT. EASY FIND ON BEST BUY, IT'S JUST WHAT THEY WERE WANTING
I would recommend this to a friendSolid Unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid fridge. Not a flashy unit, but perfect for an office setting.
I would recommend this to a friendOk but loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest issue was the delivery process. I was not home during it. They definitely didnt wait or told my wife to wait a couple hours at least to plug it in. Worried thats why its so loud now. 2nd they had dirty hands and left black marks all over the white fridge.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Rich. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
