Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,519 reviews
Rated 5 out of 5 stars
Nice refrigerator
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality refrigerator for the money. Quiet operation and spacious inside.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator works fine as a fridge but I am very unlikely to buy anything from Best Buy again. The original fridge I ordered was delivered damaged. Poor customer service told me they couldn't get a replacement but I could get similar. But guess what, I had to pay more. Then the new one didn't match, isn't level, is noisy, and I had to put the handles, logo, and hinge covers on. It is dirty and not what I originally wanted. Overall, your delivery teams were excellent, but your customer service was horrendous.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased a few of these now and they are good units made in USA and a great price from Best Buy!
I would recommend this to a friend
Rated 4 out of 5 stars
On schedule deliver with good service.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shopping was very convenient, refrigerator as described, and delivery prompt and well done.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit
I would recommend this to a friend
Rated 1 out of 5 stars
Stay away from Whirlpool.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator will NOT work in a garage and doesn't state that anywhere in the description/specs. The operating range is 55 degrees to 110 degrees and the only thermostat is in the refrigerator. I keep my garage 40 degrees in the winter and this is cold enough that the refrigerator never runs so freezer items aren't kept to freezing temperatures. This is a design flaw that could be alleviated by adding a thermostat to the freezer. You'd think a company making refrigerators for this long would have figured that out. This is the only refrigerator I've seen that doesn't work in the garage including one I've had in my own for 8 years prior before it went out and many family members who keep them in their garage. This is an unreasonable spec IMO and it's unreasonable to expect homeowners to read all the fine print in the manual before buying any appliance, IMO. Whirlpool support will offer no help because it's functioning as designed.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hey shnd, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Good size.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just purchased it recently. Delivery and installation was commendable. Like the spaciousness.