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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3519 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,519 reviews
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality refrigerator for the money. Quiet operation and spacious inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greattttttttttyytttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a basic unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a frig for the garage. This unit was perfect. Nothing fancy but does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Whirlpool 20.5 Cu. Ft. Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance! Very quiet and energy saving. Roomy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this fridge for my garage to have extra space. It’s great for the price paid, great freezer size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price for the spare refrigerator.bought it as a extra refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it much better then what I had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fit in my space, did not order the ice maker, maybe later. Very bright inside and love the way it is organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered online, couldn't be happier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered on time. The delivery crew was knowledgeable, professional and quick with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fridge for my space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the fridge i wanted and best buy could deliver sooner than other stores. Also opened acct and got rewards

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer service needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works fine as a fridge but I am very unlikely to buy anything from Best Buy again. The original fridge I ordered was delivered damaged. Poor customer service told me they couldn't get a replacement but I could get similar. But guess what, I had to pay more. Then the new one didn't match, isn't level, is noisy, and I had to put the handles, logo, and hinge covers on. It is dirty and not what I originally wanted. Overall, your delivery teams were excellent, but your customer service was horrendous.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a bit noisy however it cools very well and the interior size is ample.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and efficient! It is quite spacious and I love the sliding drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased this fridge. For the price I got a lot of space for just a garage fridge. And it’s pretty quite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for small spaces and well designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small refrigerator maximizes its storage space. Excellent design and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BASIC REFRIGERATOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a few of these now and they are good units made in USA and a great price from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On schedule deliver with good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping was very convenient, refrigerator as described, and delivery prompt and well done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from Whirlpool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator will NOT work in a garage and doesn't state that anywhere in the description/specs. The operating range is 55 degrees to 110 degrees and the only thermostat is in the refrigerator. I keep my garage 40 degrees in the winter and this is cold enough that the refrigerator never runs so freezer items aren't kept to freezing temperatures. This is a design flaw that could be alleviated by adding a thermostat to the freezer. You'd think a company making refrigerators for this long would have figured that out. This is the only refrigerator I've seen that doesn't work in the garage including one I've had in my own for 8 years prior before it went out and many family members who keep them in their garage. This is an unreasonable spec IMO and it's unreasonable to expect homeowners to read all the fine print in the manual before buying any appliance, IMO. Whirlpool support will offer no help because it's functioning as designed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey shnd, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased it recently. Delivery and installation was commendable. Like the spaciousness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great frig-keeps food cool/cold well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only negative is it's a little loud when running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came with a dent but customer service took care of the problem.

    I would recommend this to a friend
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