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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3519 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,519 reviews
  • Rated 5 out of 5 stars

    Love this fridge !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has great depth ,love the sliding deli drawer and spacious interior

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great extra fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an additional fridge. Great storage space for items and impressive lighting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working as expected. Price is good and Best Buy service was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get fridge for the price. Love how wide it is. The delivery service through Best Buy was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good basic refrigerator that looks nice, easy to move

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tenant loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for a rental and the tenant loves it. Can't have an unhappy tenant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasantly surprised with this refrigerator. Just don't like the fact I had a purchase an ice maker separately.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so cheaply made when compared to the Whirlpool we replaced. No freezer light, not stainless but stainless finish, thin door thickness, shelves aren’t as deep, freezer door seal is very weak, no metal or glass at all. A definite step down for Whirlpool.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator won’t get to temperature in either the freezer or refrigerator. Have tried to contact Best Buy and can’t get past their customer support. Have lost a ton of food because it is either thawing in the freezer or freezing in the refrigerator

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s better than expected, the shelfs are easy to clean and it’s deep

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    Freezer area not cold enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New refrigerator delivered 3/3/21. Refrigerator area works great, but the freezer is not cold enough. Service appointment has been scheduled. Hopefully, the problem can be corrected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge overall, it would be better if it was a little cheaper but still a good buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noise box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes so much noise I have to wear headphones just to watch television, my 30 year old old fridge was quite compared to this sound machine.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey regretable, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Refrigerator Delivery and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found one in stock for a decent price! Love the storage capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic refrigerator. No frills, does the job its asked to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry I didn't research this refrigerator more. The shelves are not split which makes for ungainly use of space. Also, the unit is to small to accommodate food storage for party planning. Just a poor purchase on my part.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It does what it supposed to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top of the fridge is slightly bowed. I had some glasses sitting on top and when the compressor kicked in, the glasses shook their way off and shattered on the floor. Something to consider.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new refrigerator delivery was really fast & installation was flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was a great buy for the price had a minor scratch which was made note of at time of delivery .

    I would recommend this to a friend
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