Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,519 reviews
Rated 5 out of 5 stars
Love this fridge !!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge has great depth ,love the sliding deli drawer and spacious interior
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pleasantly surprised with this refrigerator. Just don't like the fact I had a purchase an ice maker separately.
I would recommend this to a friend
Rated 2 out of 5 stars
A disappointment
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is so cheaply made when compared to the Whirlpool we replaced. No freezer light, not stainless but stainless finish, thin door thickness, shelves aren’t as deep, freezer door seal is very weak, no metal or glass at all. A definite step down for Whirlpool.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator won’t get to temperature in either the freezer or refrigerator. Have tried to contact Best Buy and can’t get past their customer support. Have lost a ton of food because it is either thawing in the freezer or freezing in the refrigerator
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
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Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
It works
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I mean it’s better than expected, the shelfs are easy to clean and it’s deep
I would recommend this to a friend
Cons mentioned:
Freezer light
Rated 2 out of 5 stars
Freezer area not cold enough
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
New refrigerator delivered 3/3/21. Refrigerator area works great, but the freezer is not cold enough. Service appointment has been scheduled. Hopefully, the problem can be corrected.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge overall, it would be better if it was a little cheaper but still a good buy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator makes so much noise I have to wear headphones just to watch television, my 30 year old old fridge was quite compared to this sound machine.
Hey regretable, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Refrigerator Delivery and Installation
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The crew was very professional and did a great job.
I would recommend this to a friend
Rated 5 out of 5 stars
Great size refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally found one in stock for a decent price! Love the storage capacity.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm sorry I didn't research this refrigerator more. The shelves are not split which makes for ungainly use of space. Also, the unit is to small to accommodate food storage for party planning. Just a poor purchase on my part.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It does what it supposed to do.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The top of the fridge is slightly bowed. I had some glasses sitting on top and when the compressor kicked in, the glasses shook their way off and shattered on the floor. Something to consider.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Really like it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
needed a new refrigerator delivery was really fast & installation was flawless