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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3519 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,519 reviews
  • Rated 5 out of 5 stars

    Great size for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy and good price. Fast delivery and cheaper than other places for the same size and look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, spacious fridge yet fits in a small kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the size and quality of the fridge as well as the price and service from Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    Not working properly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is ice and frost and as of yesterday the refrigerator is warm. On the bottom of the refrigerator the gasket in not flush for about a foot.I would give this no stars if I could.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, CarolP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is just what I needed and wanted. It is working great and is such a nice looking appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Works great. Good color perfect for my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for someone that needs just the basics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product size wise and good storage space......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great garage fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. We put it in the garage and it is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice midsize refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we received this refrigerator it was even nicer than the photo, and we got it on time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this refrigerator!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered my refrigerator on Wednesday, 9/22 and took my old refrigerator that still worked. After waiting 24 hours I placed my frozen and cold food (over $300 worth) in the brand new Whirlpool refrigerator. Later on I noticed my frozen meat was thawing out and the refrigerator was warm so I put a thermometer in to check the temp. It is 68 in both the refrigerator and freezer. Not one single setting on this refrigerator works. Best Buy told me they will replace this Whirlpool refrigerator on Monday 9/27. I have a non working refrigerator with more than $300 worth of spoiled food. Either Whirlpool or Best Buy needs to replace this food. This has been a nightmare!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    great value fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge has great movable shelves and a lot of space. great fridge for value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fridge for a few months and have had no problems with it. It does what it’s suppose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fit our space and its capacity is just right for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was just what i wanted color and size love it and i would recommend to my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install. Didn't get ice maker but am going to install one soon. Lots of room in ref and freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Works well for our needs and is a a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD LOW PRICE FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER HAPPY WITH THE WAY IT LOOKS AND WORKS. GLAD I WENT TO BEST BUY FIRST. VERY LARGE SELECTION AND BEST PRICES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator seems to be working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE've only had the new refrigerator 3 weeks, too early to evaluate. Appears to be working fine now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks good, works great, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Particularly pleased with purchase and delivery process by Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps everything cold and its quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase, delivery was on time and it looks great.

    I would recommend this to a friend
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