Customer Ratings & Reviews
- Model:
- WRT311FZDW
- SKU:
- 8982107
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Love my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and a lot of space to Energy saver.
I would recommend this to a friendExcellent Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, lots of great deep shelves that holds big pots.
I would recommend this to a friendWorked for 6 months, broken for at least 2
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually write reviews at all, but I had to write this. It worked great for 6 months, then it completely stopped cooling (as in, literally blowing room temp air). It took a month to get service under manufacturer’s warranty, only to find out the part needed is on backorder for 4 weeks, so I will have been out this refrigerator for at least over two months (out of 8 months I will have owned it) by the time it is working. This is not acceptable for an essential, expensive appliance like a fridge. Even when it is working again, I will not have any confidence that it will continue to operate, nor be fixed in a timely manner if it does breakdown again. I understand being understaffed, and having supply chain issues, but that should be no excuse to have your customers waiting with nonfunctional equipment for so long. I blame none of the reps or technicians I spoke with: this is strictly Whirlpool
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, BrynnD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Best refrigerator ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, I love the settings and how fast it cools it down.
I would recommend this to a friend- Cons mentioned:Freezer light
no luck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First frig had dent, declined. 2nd one after changed door opening it doesn't close right, constant running , exchanged. 3rd one freezer light not working
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .1925, we thank you for your review, and are sorry to hear of the concerns you're having with your Whirlpool® Refrigerator. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you Whirlpool Social Care
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good space, good quality, worth the money I pay, satisfied.
I would recommend this to a friendExelente refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the service products the store nice people loved
I would recommend this to a friendGREAT REFRIGERATOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect fit! Matched my other appliances perfectly
I would recommend this to a friendgood basic fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old side-by-side for 25 years fail us and needed a refrigerator. Chose a basic one for our budget but didn't realize how low the bottom shelf was. Husband made a platform which made it easier to access.
I would recommend this to a friendNice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking refrigerator inside and out ....
I would recommend this to a friendWorks great in the garage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand---good reviews. I recommend to everyone.
I would recommend this to a friendIDEAL REFRIGERATOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS UNIT MEETS OUR NEEDS FOR A SECOND REFRIGERATOR
I would recommend this to a friendGreat refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Perfect for the price as well!
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the room inside and the color is great.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my refrigerator it is reforming well
I would recommend this to a friendGood back up fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use mine as a back up fridge and it works. The shelves are not as easily adjustable as I would like.
I would recommend this to a friendDifferent than the one on display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware stainless vs monochromatic stainless. also beware best buy only allows 15 day exchange or refund now. NEW POLICY,. They just lost a 2000.00 TV sale with me over this.
No, I would not recommend this to a friendWorking as it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this refrigerator. It had a scratch on it. It didn’t affect the operation of the appliance. I was told a gift card would be sent. It’s been few weeks now. Still haven’t received it. Also I did check every mail that came in.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello coll, please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
excellent fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has nice adjustable shelves. Keeps food very cold.
I would recommend this to a friendlarge basic fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know its basic but its too loud! my 25 year old one I replaced was much quieter. I will go to best buy and complain and hope they replace or fix it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .drummerd, thank you for your review. We would like to inquire about your review with you. Please email us at [email protected] at your earliest convenience with your user name (drummerd), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Media Relations Team
