Customer Ratings & Reviews
- Model:
- WRT311FZDW
- SKU:
- 8982107
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Arrived with scape on side.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deleverymen were helpful. I thought only getting a $100 gift card was a little low. I felt 150 to 200 was a fair value.
I would recommend this to a friendGood for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but you can tell material isn’t as sturdy as the pricier brands but really can’t expect more from this line from Whirlpool
I would recommend this to a friend- Pros mentioned:Size
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Very spacious and a great height.
I would recommend this to a friend decent fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only complaint so far is that the freezer seems slow to freeze certain items from time to time
I would recommend this to a friendProduct is okay, service was not as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were lied to about our installation and rebates.
No, I would not recommend this to a friend- Pros mentioned:Capacity
My fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really spacious great quality perfect for the space
I would recommend this to a friend Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs almost constantly and it makes a lot of strange noises.
I would recommend this to a friend- Cons mentioned:Freezer light
Not a good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike this refrigerator. Not a good value. Very loud. No light in the freezer. NOT worth the money.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello LindaM! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Decent refrigerator for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace my 20 year old unit and this one fit the bill without costing a fortune. Little noisier than the old one but got used to it.
I would recommend this to a friend- Pros mentioned:Size
good product for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.right size for the space---would probably have gone with white if I had thought about it more
I would recommend this to a friend Disappointing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing! Just over two years after purchase the defrost control box failed. The replacement part costs over $400 according to the Whirlpool service tech and not covered under Whirlpool component parts warranty. That's half the cost of the refrigerator. I rate this a fail.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MarkH. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Basic Refer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is your basic Refrigerator. No frills. I put them in homes I rent out. I did have one die after 2 years but mostly they are good for rentals.
No, I would not recommend this to a frienda little Noisy refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator isn't extremely noise but is next to a bedroom and you can hear it pretty well through the walls.
No, I would not recommend this to a friendWould Not Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased less than a year ago and already not working. My previous refrigerator lasted nearly 25 years. Come on Whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Nice fridge/freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice basic fridge/freezer if you need a white one. Only negative is the lack of an ice maker which could well be a deal breaker and stops me recommending it.
No, I would not recommend this to a friendInconsistent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Very good capacity. Temperature not consistent in either freezer or refrigerator.
No, I would not recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is big that's the good news, bad news , freezer has no light. Stainless steel or some variation is cheap & does not clean well. Plastic bins in refrigerator are thin and cheap looking. For a bit more money there r better quality refrigerators which I have ordered and waiting for the replacement
No, I would not recommend this to a friendScratches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratched my wall in 2 places. ......,... .....
I would recommend this to a friendN/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an OK refrigerator. No bells or whistles just an average item.
I would recommend this to a friendWorks pretty good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the unit is working pretty good. I just wish the bottom shelf could be raised another inch higher.
I would recommend this to a friend
