Customer Ratings & Reviews
- Model:
- WRT311FZDW
- SKU:
- 8982107
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Disappointed in quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this refrigerator on April 28th. Today is June 12th and I am having to schedule a second service appointment! The freezer doesn't self defrost and then the refrigerator temperature goes up in to the 50s and 60s. Very disappointed! I have lost food twice now since I lost food from my 16 year old refrigerator going bad. At least I got 16 years out of the old one instead of 2 weeks out of the new one!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey BKA1989, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
terrible appliance. very noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could't believe how loud this refrigerator was. Doors didn't align properly so a lot of frost and ice built up in a short ( 2 days ) time.glad I was able to return it
No, I would not recommend this to a friendNeeded a repair after a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator accumulated ice once installed, we called a repair man and he had to apply a new seal.
I would recommend this to a friendFreezer didn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad fridge, but the first one we received, the freezer didn't work. Lost all our food. Had to reschedule another day to have a replacement delivered. Second fridge freezes, for now. Plus, price dropped from $799 to $699 right after I bought it, and Best Buy refused to give the difference back. Only high point of the purchase was the delivery crew. Great guys. Same for both fridges.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Mike, We apologize for any inconvenience this has caused you. This is something we do not want our customer to experience. We are happy to hear that the new Refrigerator is working as design.
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large interior but the plastic layers and containers seem very fragile.
I would recommend this to a friendmakes noise ???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my last review this refrigartor might be fine but i am not sure
No, I would not recommend this to a friend- Pros mentioned:Size
Perfect size fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a fridge that was siza compatable for the small space in my kitchen!
I would recommend this to a friend Great fridge. Lots of space.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how much space it has but wished it had the water despenser on the outside.
I would recommend this to a friendDoor not closing properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door not closing properly. Just purchased something is wrong
I would recommend this to a friendTerrible purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst purchases ever made. Had it delivered to our home and stored it in my garage until my daughter was moving. On moving day while refrigerator was still boxed and never opened when we went to open box it was so damaged it was unbelievable. The box and all the foam was all intact and you would never know it was damaged. It was so damaged it literally looked like it was damaged then boxed up. This was a gift for my daughter and we was scrambling on moving day to find another refrigerator and unfortunately we had to go to a competitor to buy one.
No, I would not recommend this to a friendGreat refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator! I’m happy with the smooth coating on the outside so easy to clean! Also like the sliding cheese/deli drawer- can slide from one side to the other depending what is stored in the refrigerator!
I would recommend this to a friendSub par performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is very noisy. Has a water running sound when cycling and does not have an ice maker. Whirlpool service reports that this is normal. Not good from a company you could rely on.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We manufacture several different models with various features and accessory designs in trying to provide appliances that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
- Pros mentioned:Overall performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the second one that I have had. It works fine and ....
I would recommend this to a friend Terrible product Stay Away!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has MAJOR condensation issues. The service guy said there were 200 other with the same issue I had. 1st they said there was an ice blockage stopping air flow between the freezer and fridge. then they replaced a fan. Then they replaced the door. I still have pools of condensation in summer. Puddle of water in the vegetable bins. Service just came back and seems to be starting the whole cylce over! Why don;t they just replace this lemon?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Westie, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to turn it up to get items cold the way I like
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bins are a little flimsy water line for icemaker has a metallic taste
No, I would not recommend this to a friendBasic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy, just a basic unit that stands out by capability of ice making
I would recommend this to a friendvery noisy refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is very noisy when it runs. Shelves are not very strong. Glass shelves bend about 1/2" when I put the same bottles on them that I had in my Amana.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey poor, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Does the job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprints do show on front But otherwise works great
I would recommend this to a friendGood price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator and Freezer Doors storage could be deeper.
No, I would not recommend this to a friend
