Customer Ratings & Reviews

Rather noisy. It will take some getting use to. Things are cold, which is good.

Nice looking fridge. Arrived on time and in good shape. Motor is loud. I would be annoyed if it was for my own house, but I put it in a rental unit. Wouldn't buy again because of the noise, but its not worth the trouble to try to exchange it.

Perfect size. But the items take forever to freeze in the freezer.

Refrig. freezes food sometimes. Runs very often. No leveling wheels apparently.

When the door is opened everything fogs up and all containers are wet in both the freezer and fridge. It has been replaced once but have same problem with this one. The doors seem to seal ok on this one. Can anything be done ???

In-store personnel an the final delivery guy were good. Everybody else i dealt with was awful, terrible, unhelpful, rude, and about every other negative adjative i can think of. Best buy needs to fire its entire tel cust svc operation and get rid of all contract delivery contractors. All in all, it was a miserable experience.

This type of frigireitor is not what I looking for

I haven't had this item for a full year, and now it's died for the 3rd time. Stops cooling, defrosts everything, starts clicking. Best Buy was no help. They gave me 800 number. The person I spoke with didn't want to schedule repair because she said clicking is normal. Reading from her script. Defrosting is not normal. Losing groceries 3 times in a year is not normal. Have repair person coming tomorrow, but I was warned I may need to pay $130 even though I've owned it less than a year and am still making payments.

Reliable and good selection in a stock refrigerator. Pricing brought rating down for this product

The ice from the icemaker tastes like chemicals...

Freezer doesn't keep ice cream well, it does not get firm.

Don't buy this item if you want to add a ice maker. Bought in Feb. and just sent me an update and won't bring the ice maker until June. Besides not having the ice maker the refrigerator is noisy.

I looked at refrigerator at the store. Was told it was open box. No one pointed out the body damage. The deilvery man showed me , not salesperson in store. four dents in upper right hand side . Delivery man pointed out it was open box which I knew but didnt know about dents. I didnt call store because I was sure I would get the run around about it being open box. So I let it go. Didnt think store would do anything. But I will not shop at Pacific Sales again.

We replaced the refrigerator at our Lake home with this. Delivery was fabulous. Set-up was great. The appliance got to working temperature within 2 hours. Interior plastic is a little thin. Overall a great purchase for our Lake place.

I don't like that there Is No Freezer light . it is a great dis advantage to have to turn a light on or a flashlight just to see in the freezer.

Using this in the garage - Beverages only in the bottom worked fine All items in the freezer defrosted slowly over 30 days and had to throw over 200 dollars worth of food in the garbage. Tested Temp control after to see if the delivery team miss configured the unit but no matter how low I set the temp controls the freezer would crawl back to about 30 degrees within 24hrs. Garbage

When bringing the frig in they broke off the butter door. They were suppose to send new butter door. It’s been 2 months and. Nothing. Awful trying to get help on phone. Terrible customer service.

Cannot set the temperature correctly. The recommended setting is fine for the freezer but also freezes crisper. Lower it on notch and the freezer is not cold enough.

The bottom doesn’t get cold enough. The top freezes unevenly and has even been malfunctioning. I’ve lost a lot of food unnecessarily. I just wish I could take it back

The worst refrigerator we have ever bought! we have had it for a year and it has only worked sporadically for three months at this time. Due to warranty, they will not replace.