Customer Ratings & Reviews
- Model:
- WRT311FZDW
- SKU:
- 8982107
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wife thinks it Looks good and cools ok, but I think itis way too noisy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Fridge, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Looking for efficiency in refrigerator, this is it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. So far, it is very quaint and effective and also a perfect space saver
I would recommend this to a friendDO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firdge stopped working after 3 years due to a leak in the freon loop. This is a factory defect where the warranty does not cover the fridge. The cost of the repair is the price I paid. I do not recommend and would stay away. Possibly even from Whirlpool who should stick behind their equipment.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry for the continued frustrations with your appliance, . Unfortunately, we are unable to provide you with any additional support. Any further concerns would need to be addressed through your Extended Service Plan Provider.
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have separate controls in the freezer and refrigerator. It is not a self defrost freezer. Refrigerator is ok... could be colder but it’s on the highest level. Very disappointed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Linda111, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Whirlpool Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Highly recommend whirlpool. Will purchase all whirpool products.
I would recommend this to a friendNo Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If an ice maker included it would be excellent....
I would recommend this to a friendPerfect for my rental unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend to get electronics from Best buy. They are the best at service.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom part freezes ice on food thermostat unit not working.Whirlpool not as good as use to be.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Blender, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
They delivered Two Refrigerator's and
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both had four dents on the Doors and we are still waiting for another one to be Delivered!!!!!!!!!!!!!!
No, I would not recommend this to a friendHad to replace after 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these refrigerators. Just after three years, I have to replace one because the cost to repair it is almost as expensive as the buying a new one. At almost the same time, the evaporator fan motor had to be replaced.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bri2e, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
So far it is functioning well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this refrigerator for a garage. It has controls both top and bottom and the trays can be moved.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drawers are cheap plastic. No light in the freezer section. Moisture collects heavy in the unit.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Okiedad, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Tread carefully.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it. Waste of money. Good name brand but poor product. Try Fridgidaire or LG instead.
No, I would not recommend this to a friendrefrigerator with no door handle screws
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No screws for door handles. No help from the geeks or anyone else at Best Buy
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, TerM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge runs a lot anywhere from 45-15 minutes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Pam23, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Took Care of Business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is plenty of space inside and the drawers slide in and out without any problems. The black finish is really nice. I really like it.
I would recommend this to a friendDissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered brand new refrigerator on Bestbuy website. The day on arrival I wasn't home and my kids called me stated the refrigerator looks used and have some scratches and fingers prints inside refrigerator. I put refrigerator on maximum cooling and still not cooling enough.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Eran, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Bad product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing broke down in one month. It cost us a lot of money in spoiled food. We had to wait for a new compressor to be ordered and installed. We had one week of pain and misery with no fridge to keep our food. This company stinks. A brand new product should not fail!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mike, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I orig bought a side by side but had issues from day 1. got this because of reviews and I love it. works great and we are all happy.
I would recommend this to a friendOld model.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy if you want an ice maker! Discontinued and you’ll have to search for an ice maker like it’s the freakin Lost Ark.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello JoJoBeachBum, we are terribly sorry to hear about this concern. For model WRT311FZDW, the Ice Maker Kit that is needed is W11517113. bit.ly/3SMiG4Y It is not discontinued but may be out of stock. We hope this helps.
