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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3519 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,519 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Keeps food COLD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with fridge on default settings. Decent size for food for two weeks at a time for 2 people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VERY HAPPY WITH MY WHIRLPOOL FRIDGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Whirlpool top freezer refrigerator 01/2017 because after 19 years my Magic Chef finally started to give out on me. I have to admit I was a bit skeptical about purchasing this fridge because of the bad reviews I saw. I'm here to say that it works beautifully, keeps my fresh foods very cold at the recommended manufactured temperature setting and my freezer keeps all of my frozen goods frozen the way they should be and my ice is made super fast after I fill the trays with water. I absolutely LOVE my Whirlpool fridge and I would definitely recommend this fridge to anyone who is looking for a great fridge that works well at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Small frige - big space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the look and size of product, was for spare in garage and is perfect, works GREAT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator cooling observation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator and it was delivered yesterday. I have left it on high to cool the refrigerator and to test the interior temperature readings. I have 1 thermometer in each section. I have loosely filled the refrigerator with nonperishables since it is in the garage. I wanted to see what the other reviews were referring to in regards to temperature regulation. I realized that the freezer is efficiently in cooling. The refrigerator section struggles to maintain a low temperature. After observing the air flow from the freezer to the refrigerator I realized that there are several design flaws. (1) The venting from the freezer to the refrigerator is small compared to my previous one that had a circular venting area that allowed much more cold air to enter the refrigerator section. This small rectangular hole doesn't allow enough air to cool to keep up with the door open to take things out, then to recover. The motor will have to run longer to maintain the required internal temp. (2) The glass shelves are pretty and easy to clean BUT they do not allow air to easily pass through to the lower level to keep every thing nice and cold. This is a comparison to the grated shelves which allow much air flow to pass. (2) Even if the manufacturer wanted to have glass shelves, it would have been better to have two pieces of glass for a shelf rather than one, because the two parts would have a space in the middle allowing air to travel from top to bottom without obstruction. My personal conclusion is that this refrigerator could have better circulation ability to help move the air throughout the refrigerator. There are two many obstructions to make this happen efficiently. Hence when the refrigerator is opened and then closed it takes longer to recover the cold temp. It will have to work harder and longer to keep up. Since this refrigerator is in the garage and is a second refrigerator, I will use this refrigerator for the freezer section and refrigerator with nonperishables (no dairy or other items that require a maintainance temp of 40 degrees). If I buy another refrigerator in the future, I will pay more attention to the items I observed. This is fine for a second refrigerator. I would require more cooling in my next purchase. This is my personal opinion, any one can have another. Have a good day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Basic Frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having returned to Sears 2 defective top feezer models( they did not actually freeze anything), one by Kenmore and the other by Hotpoint, I am delighted with this purchase. I placed temperature gauges in both the freezer and frig and they are right on - O and 40 degrees at the recommended settings. The delivery was easy and this frig is particularly wide - thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very proud customer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I getting frustrated between Lowe's and home depot. Home depot only delivers. To me i feel, like why cant i just pick it up. We need to order ahead of time. I don't kno when my refridgerater is going down. So we were headed back to Lowe's to buy a refrigerator that i didn't want. So i said let me stop by best buy. They had exactly what i wanted. Cheaper too. Thank you so much for the great service too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Whirlpool Top-Freezer Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator and perfect size for the smaller space available in my kitchen; appreciate the many shelf configuration options and LED lights; however, removed one star since it is particularly loud when running compared to my previous fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Night mare refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the first one which never worked! We had to wait forever to get a new one on the mean time lost everything in outlet refrigerator! Never happening again!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, meets all my needs! Grest storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Refrigerator and it hasn’t given me any problems since my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Dave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very spacious in the fridge and freezer and fits perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More spacious inside than anticipated. Very economical to run. Keeps food at the right temperature

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new refrigerator for garage for drinks. This was on sale and bought it. Bigger than I thought, was very impressed. Well thought out when designed and works very well. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Well designed. Good storage in both refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Communication

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great and works as expected. The delivery guys were GREAT! They communicated with us regarding the time of delivery and delays along the way. Once they arrived they were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a replacement refrigerator for my cellar and wanted to get the old one hauled away. I used my reward points from numerous other purchases at Best Buy to purchase this refrigerator-freezer. It has a nice internal layout, was reasonably priced and Best Buy hauled away the old refrigerator for a modest fee. I intend to go back to Best Buy to replace my other aging appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    No frills. Great value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for our needs. Using in an employee lunch room to store employee lunches. No frills here. And we already have a stand alone ice maker so no need for that.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great value. Freezes ice in a flash,’door compartments in freezer really help, simple, quiet not fancy but solid!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Temperature Control Is A Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the refrigerator in June 2017. Noticed right away that the temp in the freezer was a problem. The food stored in the freezer gets ice crystals all over it and bread gets freezer burn quickly. I've tried to adjust the temp (only 1 control, in the refrigerator compartment) as best I can, but with the refrigerator compartment at just above freezing temps, the freezer still varies between 0-15 degrees without being opened (I've confirmed the temps with multiple thermometers). Usually most refrigerators gets all the cold air for the refrigerator compartment from the freezer and allow air to pass to the refrigerator compartment when needed, with the freezer temp controlling the on/off cycling of the compressor. This unit seems to monitor the refrigerator compartment with the freezer getting cooled only when the refrigerator compartment needs cooling. We had a tech out to check it, but he was all but worthless. He double checked that the freezer air flow control was set to max and that was about it. It appears other reviewers are having the same problem. I've had other Whirlpool refrigerators (some much cheaper) and always had good luck with them. Very disappointed in this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review.
      We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address [email protected] with your name, copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious.well lit. Door accondiment holders hold plenty.freezer is spacious as well.

    I would recommend this to a friend
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