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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3520 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,520 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. took a little after plugging in the wall

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels ‘cheap.’ No light in the freezer. Although it got cold very quickly

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JillS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Thank you for easy order and pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for the price. It is a second refrigerator for our home.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has perfectly complimented my home, it’s big enough for all my needs and I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator and lots of room.Whirlpool is a great product.It was delivered and put in place and I didn't have to do anything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this purchase! Refrigerator door handle broke off and was laying on the floor the next morning. Upon examining the freezer door handle it was also cracked. Cheap plastic handles!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    best refrigerater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had alot of friges and this is my favorite it holds everything i need and more very big in space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator for the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying the new look of the refrigerator. It is easy to clean, and very roomy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator. I love the led lighting and it has a lot of room in both refrigerator and freezer. It does seem to be a little loud compared to my old one, but that one was 26 yrs old and on its last leg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new fridge. It is really roomy inside!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator. Lots of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lots of room, plenty of great looking glass shelves. Lots of room in the door for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Plenty of Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Lots of open space, Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is of the gentlemen who delivered the refrigerator. Pedro and Ricardo were the best!! The company is lucky to have them. Professional, accommodating, and nice. I cannot emphasize this enough. They are great for Best Buy!! Too early to recommend the refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a reasonable price. I am amazed at how much space I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Second Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has worked very well as a spare refrig in the garage. Periodically, we are required to remove some of the shelving in order to accommodate large items or pans for food storage. The cooling of the refrigerator has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and also a good price. I have had many whirlpool products And they have been very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and designed to give ultimate storage space ,freezer os frostfree so that will prolong life of food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Apartment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an apartment and quiet. Great design and has a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and freezer are surprisingly roomy for the size of the unit.

    I would recommend this to a friend
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