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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3520 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,520 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased. No issues. Everything is working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steel fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size , clear inside just perfect for our family

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect refrigerator that will fit in a small place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, meets my needs, the icemaker sounds wierd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I made the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is every thing I could of asked for I feel like I chose the right one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement for same model 13 yrs old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a basic model refrigerator and with luck will last at least 13 years as did my old one. it isn't fancy but serviceable and fine... i had several issues with delivery but i am hoping all will go well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Frig!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with getting wrong ice maker but Best Buy team was there to help me and solve the problem. I now have a working ice maker and I love my refrigerator. Best Buy is truly the BEST!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for about 6 weeks; so far so good; very noisy, sometimes sounds like someone's knocking on the door; Whirlpool rather stingy--could have installed at least one more shelf inside the door (costs $25 on its website)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    latest model doesn't mean better product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys is great but this refrigerator keeps food cold but if items touch the back wall of the refrigerator it freezes. Talk to manufacture and was told that is what the current refrigs do. My husband said the manufacture must be saving a few pennies on insulation because our old refrig didn't freeze stuff in the refrig. The kick plate was bent. There were 3 minnie bin shelves in the door, should have been four - two for each side. Again the manufacture was saving pennies. I got this refrig because I have a limited space and there wasn't any other choice in the store that fit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smaller fridge for my new place. Its beautiful and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic Whirlpool refrigerator! We didn’t need anything really fancy or with a lot of extra features, and it has worked perfectly every day! The guys that came to set it up were really friendly also.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the configuration and how quiet it is! Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert service?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great frig. Too bad that Best Buy isn't offering as many services as they us to like door reversals, and icemaker installs. We were always offered those in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good price a lot of space The only thing when they drop off they forgot to remove the wood under the fridge kind a hard to remove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice. Wish it had an ice cube tray and holder and wish it had the place to put eggs in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable and affordable product. Manufacturer's built this product to last longer. Quality of this product makes my family in deciding to buy this refrigerator. First time buyers of this big ticket appliances will be happy the moments they purchase this "Brand" of product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To soon to tell, really. I have only had it for about 1 month, and it replaced a refrigerator that was good for 22 years. Tough act to follow. I have been told that today's appliances, although much higher priced, don't last nearly as long - so, we will see.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great utility fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works silently. Plenty of room for our 2nd fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Better than i expected. Pretty roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i expected. Pretty roomy. Shelves are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fridge for a small family, it is very spacious and works great. It is also a fair price fridge without breaking the bank.

    I would recommend this to a friend
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