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Customer reviews

Rating 4.4 out of 5 stars with 88 reviews

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Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the counter-depth design, quiet operation, and sleek design of the 20 cu. ft. French Door Refrigerator with Counter Depth Design. They appreciate the French door style and the internal water dispenser.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 57 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Love my new refrigerator!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent months looking for the perfect refrigerator. I was restricted because of the dimensions of my built in alcove that housed my old refrigerator. Most refrigerators were too big to fit my space but this one fit perfectly. Since it’s counter depth, it does not stick out which I love because it looks custom designed for my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge for our family! Sleek and not at all bulky, yet spacious on the inside. Love having all of the fresh food at eye-level. Ice maker is fast and keeps up with us; we never run out. We go through a TON of ice so this says a lot. The water dispenser is a little awkward because of its location in the fridge BUT NOT a deal breaker. Very happy and would definitely buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Design

    Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent months looking for the perfect refrigerator to fit our space. Most French door, bottom freezer refrigerators were just way too deep and wide. This counter depth fridge fits perfectly and looks custom!!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, French door

    Rated 5 out of 5 stars

    Pleased with this refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for over a year now and have had no issues with it. I had never had a counter-depth refrigeration before but when moved in to our current home found it to be necessary. The shelves have less depth to them which took some getting used to. The advantage is that food can't get lost in the back. I really like the French Door feature. I like having the water dispenser inside. It has given us no problems. We have a second refrigerator in the garage for overflow.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Quiet

    Rated 5 out of 5 stars

    It fits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it 4 months now. I don't use ice, so the loudness of the ice maker doesn't bother me. Otherwise it is very quiet & I like the counter depth. This was my 1st bottom freezer & it's a little less handy than side by side, but I like that I can fit a turkey in the freezer or a platter in the refrigerator. The deli drawer is unhandy since you have to open both doors to access it. I just keep things I don't use often in there. The shiny black color & shape of the handles blend with my other appliances & looks very dressy.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Major upgrade from our old fridge and great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a major upgrade from our old fridge and a great price for a product in this range. We have a smaller galley-style kitchen and really needed a counter-depth fridge, but were also looking for a higher-end french-door unit. This was the perfect compromise. Not breaking the bank, but still giving us the look we wanted. Being a smaller fridge for a smaller space, it obviously has less space than you'd like, but that's what we were in the market for... My only complaint is the location of the water spout -- it's inside the door on the left side. Kind of awkward when grabbing a drink at 3am. All said, though, great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Sleek semi Matt finish is just the right sheen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this refrigerator for it’s black stainless look along with its counter depth. The semi Matt finish is just the right sheen for a modern calm affect but not so much a reflective look. The water is inside the left door as we wanted, don’t like those white water marks from spilled water that we see so many times on the outside of people’s refrigerators. Digital temperature read inside the top is very nicely configured to check temp. I can get a pizza box inside Easily. So far very happy. Also although not completely but as much as possible Made In USA!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Love this fridge SO MUCH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filtered water dispenser inside. Ice maker. Counter depth. Designer look. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the location of water dispencer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits my kitchen perfectly. I love that the water dispenser is inside the refrigerator. Makes it better for cleanliness.

    I would recommend this to a friend
  • Pros mentioned:
    French door, Quiet

    Rated 5 out of 5 stars

    Super nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very quiet. The French door takes awhile to get used to coming from a standard fridge, but it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great Refrigerator for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It has so much space, even more than I anticipated. So glad I decided on the counter depth size as it looks so much more like it fits in the space better than one that sticks out.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Water, ice, and cold temps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected this appliance because it was counter deep and dispensed water and ice. What I didn’t realize was it was made in America, bonus! So far whirlpool customer service has been exceptional, and the product runs like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a counter depth refrigerator because it looks more custom and built in and not sticking out into the middle of our kitchen. There are only the 2 of us so we do not need more than this - it holds a ton. Runs great and looks beautiful - so far =- we've only had it a month so I can't tell you long term.

    I would recommend this to a friend
  • Pros mentioned:
    French door, Quiet

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quiet. Nice freezer. Like the double doors.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stylish and not bulky.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. My roommate loves the freezer drawer. She thinks she keeps shrinking and hated the old freezer being on top. My mom is really shrinking. I love the water dispenser, but hate having to use both hands. Overall small stuff I've gotten used to over the past few years and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    French door, Quiet

    Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the French door style. Large capacity. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Perfect Fit Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter Depth Refrigerator fit like a glove in the built in cabinet. Chose inner water spout instead of outside for more space and also to avoid water spillage outside in hardwood floor in kitchen. Service from store to installation was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine in the time I have had it (over a year now). The alarm for leaving the fridge open is nice and I wish it had one for the freezer. The ice cubes are kind of small and tend to melt faster than normal ice cubes. Also the water filter is kind of awkward to replace; doesn't really click into place. It is annoying that the smaller counter depth fridge costs significantly more than a larger normal sized one. But I understand the idea of mass production and less people buy these smaller ones.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    New Fridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just go my new fridge today. It is so nice and since it is counter depth makes my kitchen look larger. Hope to have it for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Quality fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the counter depth. Also like water dispenser on inside; means less things breaking. Good space. Very very happy with purchase.

    I would recommend this to a friend