Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $494.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 621 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the quiet operation, affordable price, and spacious interior of the 21.7 Cu. Ft. Side-by-Side Refrigerator. While many customers appreciate its modern design, some have expressed concerns about the small freezer and minor cosmetic issues like scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 621 reviews
  • Rated 4 out of 5 stars

    Fridge w/ lots of space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several Months In This refrigerator surprised us with how much shelf and door space it had. The space can be attributed to the depth it has. That does cause it come out further than our previous refrigerator. And it doesn't create the uniformed look we were looking for but that isn't the primary purpose of this product. The only pet peeve I have with this refrigerator is the Thru-the-door ice and water feature. Not sure if it's just my fridge... But the mechanism -that is used to engage the water and ice- needs to be pushed really far back for it to start the flow. This causes a weird angle and a feeling of lack of control. I would prefer it to be more sensitive to the "touch". And not that it is a big deal but the Thru-the-door feature isn't controlled with touch sensors; it has subtle buttons, hidden slightly behind the panelling. Otherwise, an awesome fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well this is a great refrigerator at the lowest price at Best Buy and i know this by checking the same part number at all different providers close to my area, this was the Best Buy i ever had!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Nice fridge but tiny freezer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is spacious, but the freezer is so tiny! Unfortunately we were restricted by the height, so this was the "shortest" fridge with in-door water that we could find... so had to settle for the small freezer side. We're just a couple, but if we had kids I would imagine we would need a basement freezer to supplement.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great for its price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good compared to other models however the motor is somewhat noisy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, but its not smudge proof. Nice Size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Whirlpool refrigerator appears reliable and easy to use. Only time will tell whether it's Energy Star rating is justified.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that it is easy to leave the door open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how resfreshing it it to open the doors and actually be able to see what is inside. Glass shelves and clear drawers make all the difference in the world. The inside lights are true white LED based lights that do a fine job of allowing you to see clearly. All of the shelves are adjustable, you can totally customize the interior to your needs. Also, they slide forward about 7 inches so it's easier to reach way in back. I haven't had ice and water in the fridge door since I was a kid, man is it great! Seriously, we just cannot say enough about this great fridge, we love it and the sales reps at Bestbuy are knowledgeable without being pushy. An excellent choice for a roomy fridge that fits in those tighter spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new fridge! Perfect 4 our small space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a limited space to work with for the fridge and this fits perfectly... The guys installed it great and hauled away our old one... So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Whirlpool Side by Side Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent frig, quiet even when ice maker drops cubes! Love it. Only one thing I think could be improved. Sides are textured black but the doors are flat smooth black & like stainless steel shows fingerprints. It's a small thing considering so many refrigerators are so noisey, even high dollar ones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The black color is as good as the paint on my vehicle. The LED lighting is so soft yet very effective. And the convenience of the in door ice and water is a dream.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big fridge but narrow enough to fit smaller spaces

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One complaint, the ice spits out on the floor. You must put cup close to top of ice maker to prevent this from happening.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks and works great. I like the gallon size door storage. It keeps stuff cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial impressions favorable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still new, but so far...so good. It has a pleasant appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Ideal unit for limited space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This side-by-side works very well for our needs. Choices were limited for us due to cabinet opening (34" width and 69" height), but this Whirlpool model is perfect. Some ratings were lower stating it's noisy, but we haven't found that to be a problem. Periodically we can hear the ice dropping into the plastic bin. One other con mentioned in ratings is water from the in-door ice/water dispenser dripping out on the floor. That has not been a problem for us either.

    I would recommend this to a friend
  • Cons mentioned:
    Small freezer

    Rated 2 out of 5 stars

    did not care for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews but most were good but I was not happy almost the minute it was installed. We had a small fridge but this seemed smaller and the ice maker did take along time to make ice. The freezer was so small and for the cost which was way too high we sent it back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Fit my needs of a refrigerator this size. Love the smaller ice cubes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had small dent onside they replaced with no hassles. Other wise works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first refrigerator didn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy replaced mynew fridge that I had for two weeks before we realized it was fubared! No questions just replaced it! The new fridge works like a dream! Thanks Best Buy for standing behind your product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get best deal and insured the products.financed for one year no interest,

    I would recommend this to a friend
Sponsored