Customer Ratings & Reviews

This one was replacing our whirlpool fridge of 17 years that is still working just needed bigger and wanted ice and water. Best Buy installed love their service, got a great cyber Monday price, and 18 months no interest financing. Best Buy is best way to get appliances. Only problem so far is it randomly let's an ice cube fall not sure if they hang up and later melt a little and fall or if a defect.

Everything works well, freezer is a little small. Aesthetically pleasing.

The fridge overall is a tad small but we had a small space to work with. It makes ice very quickly. It keeps my food at the needed temperature. I really wanted a fridge that had the water dispenser. I love the look of the fridge and overall it appears to be a very well manufactured piece. I would recommend it for a smaller household like mine with only three adults.

Other then the filter door being difficult to close its a lovely fridge and keeps my food at an amazing temp. The freezer can use some more space and the inside door storage could use some expansion options.

I purchased this as a last resort. I didn't want stainless steel because all the other appliances in my kitchen are white. The white version of this fridge was cheaper and larger, and didn't fit in my kitchen. It took the delivery guys 2.5 hours to wiggle it into its spot; they took the doors off, removed the front handle and glass from my range, only to find that they couldn't screw the refrigerator side door back on because the screws had stripped. I was frustrated to say the least. I ended up having to go back to best buy, to order a new, smaller fridge. The sales rep there was outstanding. If it wasn't for him, I probably would've purchased elsewhere! But I do love the appliance. The lighting is very nice, the white side by side that was originally delivered only had one light at the very top, which probably didn't illuminate the shelving at the bottom. In very satisfied with this stainless steel version, although I haven't figured out how to keep it clean. No complaints yet, but I am only three weeks in.

We really liked this fridge but unfortunately it was 1/2" too big for our space because our walls weren't plumb. It was really roomy for a smaller model and lots of space on the door. We would have kept it if possible. We didn't have it long enough( only a week) to say if it was in the excellent category and we didn't hook up the ice maker so we can't comment on this feature.

I've had this fridge for over a month now and it's been great; works as expected, seems well-enough built, the ice dispenser functions just fine (makes ice FAST, too), and all the shelves/drawers are well-proportioned. It's quiet as a church mouse. It lacks some bells and whistles like a digital thermostat, and the sides are grey with the stainless option (was hoping for black), also the bottom couple drawers slide a little awkwardly (the top one is fine, seems to have some kind of silicone lubricant on it), but other than that for the money I'm very happy.

Several Months In This refrigerator surprised us with how much shelf and door space it had. The space can be attributed to the depth it has. That does cause it come out further than our previous refrigerator. And it doesn't create the uniformed look we were looking for but that isn't the primary purpose of this product. The only pet peeve I have with this refrigerator is the Thru-the-door ice and water feature. Not sure if it's just my fridge... But the mechanism -that is used to engage the water and ice- needs to be pushed really far back for it to start the flow. This causes a weird angle and a feeling of lack of control. I would prefer it to be more sensitive to the "touch". And not that it is a big deal but the Thru-the-door feature isn't controlled with touch sensors; it has subtle buttons, hidden slightly behind the panelling. Otherwise, an awesome fridge.

The fridge is spacious, but the freezer is so tiny! Unfortunately we were restricted by the height, so this was the "shortest" fridge with in-door water that we could find... so had to settle for the small freezer side. We're just a couple, but if we had kids I would imagine we would need a basement freezer to supplement.

Excellent frig, quiet even when ice maker drops cubes! Love it. Only one thing I think could be improved. Sides are textured black but the doors are flat smooth black & like stainless steel shows fingerprints. It's a small thing considering so many refrigerators are so noisey, even high dollar ones!

I can't tell you how resfreshing it it to open the doors and actually be able to see what is inside. Glass shelves and clear drawers make all the difference in the world. The inside lights are true white LED based lights that do a fine job of allowing you to see clearly. All of the shelves are adjustable, you can totally customize the interior to your needs. Also, they slide forward about 7 inches so it's easier to reach way in back. I haven't had ice and water in the fridge door since I was a kid, man is it great! Seriously, we just cannot say enough about this great fridge, we love it and the sales reps at Bestbuy are knowledgeable without being pushy. An excellent choice for a roomy fridge that fits in those tighter spaces.

Well the capacity of the refrigerator side is low. The capacity of the freezer side is low too. The refrigerator is quiet when running. It seems to work well. It keeps food adequately cool at the top of the adjustment range. There is plenty of ice and water for us but the dispensers are not aligned properly and it is easy to get significant amounts of crushed ice on the floor. It seems to easily miss the glass. The water side works well. It seemed kind of pricey for what we got. I can't fault the construction or design of the refrigerator very much. The adjustable shelving is nice, but we are limited in the size of the food items that we can cool.

This side-by-side works very well for our needs. Choices were limited for us due to cabinet opening (34" width and 69" height), but this Whirlpool model is perfect. Some ratings were lower stating it's noisy, but we haven't found that to be a problem. Periodically we can hear the ice dropping into the plastic bin. One other con mentioned in ratings is water from the in-door ice/water dispenser dripping out on the floor. That has not been a problem for us either.

I purchased this refrigerator summer of 2014. Overall it seems to be a good product but I do have a few issues. First the icemaker - this was redesigned and ice gets stuck in the door. If you don't notice it it eventually falls on the floor which is aggravating.. My previous refrigerator was a Whirlpool and the icemaker was deeper and I didn't have this problem. They should have left this alone. The second issue is the shelves in the freezer. There is too much space between the rungs and things fall through. I kept the shelves from my previous refrigerator but of course the holes were slightly closer together in the new one so they would not fit. These should have been left alone too. I had space limitations for a refrigerator and that is why I bought this unit. Everything else is ok.

I purchased this for my new home and was faced with some size constraints. The fridge fits into my space well, but it does occasionally make a soft "thud" sound (maybe once every 20 minutes). I was alarmed at first because I don't know where it's coming from in the fridge, or why it's happening, but it does not seem to affect the function. I've had this refridgerator for 6 months now without any decrease in functionality. The stainless steel surface is relatively prone to showing fingerprints, which I knew before the purchase from reading other reviews. All in all, it's a solid fridge and would have gotten a higher rating if not for the smudge-prone surface and random noises.

I had to have a unit that met my needs of space requirements and I wanted one without an ice maker. This unit fit the space as if it were custom made for me. It does the best job of cooling and freezing of any unit I have ever owned and is very quiet. The freezer side is not like a normal freezer in an over/under fridge. It is definitely a deep freeze. The temperature stays -30 or lower.

We had a small existing slot that limited our options and we required an ice maker and water filter. This was one of the only options that met everything on our checklist (strong dislike for top/bottom style). Freezer space is very tight, which isn't a deterrent for us since we have a chest freezer, but could be the only complaint. If you're restricted by size, you could do much worse than this.

I live in an older mobile home that only has 33" for the refrigerator so the freezer is a bit small. The standard sized model in the store was much bigger. This is not a problem for me as it is just my dogs and myself. It is very quiet, the ice and water in the door is a very nice feature, and the shelves and holders are easy to arrange. I like that it is American made.

this fridge was just the right size that we were looking for. The freezer side is a bit small and the bottom drawer gets stuck but overall a good fridge

Love the look of the refrigerator with the other Whirlpool appliances we purchased at the same time. Streamline look goes with any kind of kitchen. Should have purchased more expensive model with ice maker in door rather than freezer because loose valuable freezer space in an already small refrigerator.