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Customer Ratings & Reviews

Your price for this item is $495.99
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The comparable value price is $989.99

Customer reviews

Rating 4.2 out of 5 stars with 621 reviews

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Rating by feature

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the quiet operation, affordable price, and spacious interior of the 21.7 Cu. Ft. Side-by-Side Refrigerator. While many customers appreciate its modern design, some have expressed concerns about the small freezer and minor cosmetic issues like scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 621 reviews
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great refrigerator, lots of space, easy access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with this refrigerator. It's easy to use, easy to customize the available space, and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered with friendly and professional servicemen. Set up and completion was great. Love the new refrigerator. Lots of room and works great.

    I would recommend this to a friend
  • Cons mentioned:
    Small freezer

    Rated 4 out of 5 stars

    Good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our space it fit perfectly. The freezer is smaller than what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Needed updated frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new frig thx best buy. I like this product and it was affordable

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    great fridge for the space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery was efficient. installing a breeze. and it fit the nook. this fridge is sooooo quiet and love the light that informs you when to change the filter...great product.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Buy from Best Buy We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator gave us good service for almost twenty years but we decided to replace it before it died on the job. Our old unit was 25 cubic feet and wedged into the space provided in our kitchen. We could never fully open the doors and had to remove a base cabinet in order to clean the shelves and bins. This unit is narrower ( 32.5 " wide vs 36 " wide on our old unit) and provides excellent access to the shelves and bins, it will be a breeze to clean. This unit is between 21-22 cubic feet but the difference in storage space seems negligible to us. The freezer area is where most of the storage space is reduced but it is hardly noticeable to us. The refrigerator box capacity actually seems greater probably due to the wider shelves especially in the door where gallon containers fit easily. The majority of the negative reviews we read before buying were regarding the ice maker and freezer door dispensing unit. We have experienced NO ISSUE with either, they perform extremely well for us. We love this unit and are glad we purchased it. We would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish they made more like this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking Very Cold NO ICE NO WATER IN DOOR fridge! Perfect for my needs for the first time if I ever move again I will take this one with me! Love it! Why the makers go crazy over water & ice in door I'll never know the filters become a pain to change the waterline no matter how much or how often you clean it gets all kinds of cruddy. Hey if you folks want to make yourselves sick with sediment deposit go for it but I REALLY wish fridge makers made more WITHOUT the ice & water in the door JUST LIKE THIS ONE! I don't lose room in my freezer for n ice maker I'll Never use.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet
    Cons mentioned:
    Small freezer

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Whirlpool refrigerator. It is very spacious and easy to use. I would make the door to the freezer open a little more to allow more access into the freezer. I feel like that side is a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Great Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool - 21.2 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black. Has plenty of space for all our food. Love how big the door shelf's are, not to mention the space I have in the freezer. Plus it's at a great price. Would highly recommend this Whirlpool - 21.2 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black, to any one.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has plenty of room and great deep door shelves making lots of items within easy reach. This fits nicely under our cabinets. Ice and water maker works great.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Love the Ice maker and water dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we enjoy the side by side doors and the ice maker and water dispenser. It is quiet and we are very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY thing I don't like about the refrigerator is that it doesn't have zero turn doors. If it did, I could've kept the bigger one. Other than that, it is PERFECT! Love the LED lighting and the drawer space :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a side by side with water and ice, and I am happy with my purchase. I have a small kitchen so space is limited. This refriderator fits my space perfectly. Plenty of ice and it can be a little loud when ice drops into bin, nothing that would deter me from purchasing again. Matches perfectly with my whirlpool dishwasher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge with water filter included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this fridge. We don't like the side-by-side as much as we thought we would. But the price could not be beat and it fit our space. And, it has filtered water/ice! What is not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    exactly what I ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is exactly what I wanted. Have never had a side-by-side fridge before, and I really love all the space and the ease of getting everything.

    I would recommend this to a friend
  • Cons mentioned:
    Small freezer

    Rated 4 out of 5 stars

    decent small space fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge side of this is a nice size for a limited space. It has enough drawer and shelves that adjust to fit my needs Where they saved space was the freezer. All side by sides have limited freezer space ,but this one is tiny . Very quiet unit, ice maker works well. colder water out of door would be nice, very bright lights inside For a small space ,this will serve the needs of a single person or couple IMHO. If had a larger kitchen though I would have bought a bigger one for the larger freezer

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge looks great in my kitchen. I like the soft light, and the space in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A lot of fridge for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the convenience of the side by side design. It's easier to locate and reach every item. Plus, the unit looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator but the ice maker...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our space. Great price. The lighting makes the inside look fresh & clean. Only irritation is the ice maker throws ice around our glasses and always to the ground. We do have wide glasses that should catch the ice released but every time pieces do get missed. Otherwise we love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice, the drawers, shelving, ice maker, LEDs and filtration all work for my family. Took one star off for stainless finish, fingerprint, smudges, water spots all show up and have to be cleaned constantly but all in all happy with purchase.

    I would recommend this to a friend