Customer Ratings & Reviews
- Model:
- WRS311SDHW
- SKU:
- 6354276
Rating by feature
- Storage Capacity
Rating 3.9 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Design
Rating 3.7 out of 5 stars
Customers are saying
Customers express satisfaction with the water dispenser and spaciousness of the 21.4 Cu. Ft. Side-by-Side Refrigerator. They appreciate the convenience of the water dispenser and find that the refrigerator has ample storage space. However, some customers have concerns about the noise level of the refrigerator.
This summary was generated by AI based on customer reviews.
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Darn thing didn't last 30 days. After waiting a month to get it
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Noisy, Poor customer service
Water dispenser drips
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly designed ice and water dispenser, water drips down the door and onto the floor. Noisy ice maker. We had very limited choices because of cabinetry. We had to replace our 22 year old Amana. The only good thing is the lighting and depth.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, DianeS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Noisy
AWFUL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap! Cheap! Cheap! This refrigerator is a POS. My neighbor has the same refrigerator, only it's 5 years old. It was built better then. The new one has draws that slide in and out by friction, they are not on rollers. The older version had rollers. The new version has fixed shelves in the door. The older ones had adjustability. But the worst part is the NOISE!!! It is ridiculously loud. Whirlpool should be ashamed of this product. If you decide to buy this refrigerator, after reading my review, you're playing with loaded dice. Maybe you'll be ok, but I wouldn't bet on it. I returned this refrigerator, and got a Samsung. The difference in build quality is obvious. You've been warned.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Monty, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
