Customer Ratings & Reviews
- Model:
- OBX WRS321SDHZ
- |
- SKU:
- 6580991
Customer reviews
Rating 4.1 out of 5 stars with 2442 reviews
(2,442 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
to a friend
Rated 4 out of 5 stars
Looks nice in the space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a very small space for the refrigerator This particular one fit just right. It was a scratch and dent model out of box. It was not obvious in the space we have. I will say that it is quite noisy. With the production of ice and the turning and clunking of the gears to dump the ice. Keeps everything cold!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Size Matters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model due to the very specific size requirements of the space in my kitchen. It’s loud and if one pulls a cup directly away from the water dispenser the water continues onto the floor. Other than those issues, it is a fine machine.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
A good upgrade so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Fridgge! I have it for over a month now. I had a working top freezer Amanda fridge but it was over 20 years old, the ice maker had issues, and the seals were bad, there was some rust - it was OLD and tired. I read many reviews of all makes models and brands. Reviews can be scarey or reassuring or both. In the end, I picked this for the layout of the fridge and freezer and the dimensions of where it had to fit in my kitchen and then I made the leap- always a frightening thing on a major purchase! I would have preferred the ability to move the shelves for larger items but it actually is set up pretty well and I was able to thaw my 12# Turkey without issue. We don’t drink a lot of canned drinks so the space dedicated for cans on the door could have been a shelf for me but others may like it. The LED lighting is awesome- very easy to find what I am looking for. As for durability, only time will tell- hoping it will last as long as my old Amanda!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale. Works very well. No issues at all. Have been using for 2 years.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Yes it’s not quiet, but excellent value otherwise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably like other purchasers of this refrigerator we have a height-challenged spot and thus few options. We got an LG last time, that one didn’t last 3 years...even fewer options this time, just this and the Amana. Consumer Report great review pushed us in this direction. Like others, the first thing we noticed is that this one is a bit louder than our last refrigerator. But not as loud as the circa-1999 fridge the LG replaced a few years ago. But after a couple weeks we don’t notice the sound. What we DO notice is the performance of this fridge. Much better performer in that category than last two fridges. I’m talking perfectly cold beer/beverages, and quickly cooling off. Fridge is constant 35 degrees on all shelves. Ice maker has fantastic performance and capacity, really haven’t seen anything like it. On our tile floor, wheels don’t lock and thus fridge pulls away from wall sometimes when you pull hard on it. I will get a little rubber stopper to solve that. Drawer construction feels a little cheap, maybe the n Just need to break in... Overall I am very happy with the performance and value. We will see how it does in the summer with cooling, but mid-winter it’s the bomb.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Everything we wanted.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine except the left side back bottom was damaged after unpacking. The ice distributor will sometime catch a cube or 2 in the chute which will melt and leave a water spot on the floor. Other than that it is well lit and roomy for it's size.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Hotel Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge reminds me of a hotel fridge. It functions, but it’s shorter/smaller than standard size • The shelves don’t adjust • The drawers are not easy to pull out, it seems like it scrapes the whole way and I’m afraid of breaking them • The freezer is skinny and the ice machine makes small cubes • The left door sits higher and I noticed you can adjust the right door, but it takes a specific wrench, that I don’t have, haha. (We moved into a home needing a new fridge, with cabinets that hang lower than usual above that area, so we had to be choosy with the fridge size. We don't have a lot of options, otherwise this fridge would be returned.)
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Good option for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very happy with the frig! However, it does drip and sometimes will have random ice cubes fall out and leave water on the floor. But functions well and keeps a pretty good temperature. The spacing inside took some getting use to from my previous refrigerator but not bad! Would definitely recommend for a relatively affordable option that has a ice maker in the door!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Works as should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the looks of the fridge. Keeps food cold. Ice maker is loud.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Perfect fit in our kitchen. works great.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Good Fridge, until it stopped working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the fridge when we first got it. We had a hard time finding one that would fit our small home, and this one was the biggest one that would fit without taking some cabinets out. Installation was easy. I would say some of the plastic shelves in the door feel a little cheap, and I worry that they might break at some point. (We have kids who are a little rough on things). I would rate this 5* except after 1.5 months it is currently not working. The freezer isn't freezing, it's currently at around 50F, while the fridge side is also around 50F. It is a little disappointing, but it's still under warranty. However, when I call to Whirlpool to get it fixed they say they can't get a person out for 9 days. So form my perspective, I would probably never buy a whirlpool fridge again. I could understand a faulty product, that happens, but to be without a fridge for over a week is what I consider poor customer service.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Keeps Food Cold
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically-counter-depth refrigerator with convenient side-by-side design. No problems after one year of use. BestBuy's delivery took the door off to get the fridge through the building doors, then put it back on after installation. Would be nice if the icemaker was removable, as we don't have a water line.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool 21.4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this refrigerator for about 6 months now and it’s been great. It was perfect for what we were looking for. Modern, spacious, and at a reasonable price. Highly recommend Whirlpool refrigerators.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! Had to get one to fit the space or I'd have picked one with a larger freezer. Love the ice/water dispenser, Love having the temp. controls on the digital display on the outside- obvious and easy. Plenty of room inside an love the temp. control produce drawer! Only thing I'm not a super fan of is that depending on what you want to put in the door, you have to take out the can rack to put in tall bottles, (like wine bottles), arranging the shelves in the door I found a bit tricky. I liked the can rack, but have taller items, so still trying to navigate that- Overall, great fridge and definitely better than the one I had!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Wonderful compact side by side refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have limited space but put a priority on having an ice and water dispenser. Water dispenser works wonderfully. Icemaker is a bit slow and dispensing ice can be a bit messy. That said, I feel this is the best option and value for a compact side by side refrigerator having an ice and water dispenser. I love its elegant appearance, and it appears to be well-made. The price point of this refrigerator was quite fair as well! No regrets in this purchase. Pleasantly surprised in how much I like this refrigerator.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great price and option for small spaces!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 25 yr old whirlpool fridge with this gem! The space I had to fit a new fridge in limited my selection but this is a huge upgrade! The freezer side is a bit small if you have more than a family of 2 or maybe 3. But the fridge side is large with several drawers and large door shelves. The ice dispenser does sort of get all over but that's expected and alright with me. The water dispenser is also sort of sensitive in where the cup is placed and comes out a bit after moving the cup away. For me, great upgrade, price, and quality!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Small size appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional for small household of 2 adults. Prefer up and down not side by side
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Not a happy camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Whirlpool side-by-side refrigerator was a replacement for another brand that had failed and was not feasible to repair. Whirlpool brand was chosen for its dependability. Choice of models was limited by space in which the refrigerator needed to fit. This was not the model we wanted, but Whirlpool is currently not manufacturing a side-by-side refrigerator without an ice maker. (We waited ten months before choosing to buy an alternate model.) The ice maker is not connected; the "box" to hold the ice cubes was removed. This left a large open space which currently is not fully utilized. Available shelf space on the freezer door is very limited. Shelf height in the main compartments of the refrigerator and freezer are not adjustable. Only shelves on the refrigerator door are adjustable for height. Ice cream in the freezer is sometimes soft, other times hard.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Shelves are not adjustable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it looks but do not like that you cannot adjust the shelves. I am glad it is not my main fridge because of the lack of height between the shelves. A gallon of milk would not fit standing up. I still gave it 4 stars because it looks and works good
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Week ice maker.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great ice maker not so good. I've had it over a week and the bin has yet not filled up. I use 3-4 glasses a day.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend















