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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2404 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,404 reviews
  • Rated 5 out of 5 stars

    Awesome fridge for a small space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and has plenty of room inside. Adjusting the doors to make it them level was a huge pain but it was worth the headache. You will need a socket set

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Happy with it - It fit the spot!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool - 21.4 Cu. Ft. Side-by-Side Refrigerator with Fingerprint Resistant - Stainless Steel I had a french door Fridge (not whirlpopol)... had more room - in freezer - because icemaker was in the fridge part... this one is opposite and I feel the freezer is a bit smaller... everything we had in the old freezer didn't fit... luckily we have a smaller unit in our garage. We have this about 4 months now with no issues at all!! I wish I had a larger area for a bigger unit - but no regrets with the unit itself.... Sadly there wasn't a french door unit with icemaker that would fit our spot... so..... we make do with the storage available.... Family of 4 - just to give you an idea... storage wise... see picture...

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Small space fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have many options for a refrigerator due to the small space it needed to fit in. This refrigerator fits perfectly. So far it has been good. I will say the reviews are correct, the doors are uneven. Also, if the fridge is left open it does not beep but it does shut off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    I recommend this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty awesome fridge. I find it easier to take the soda rack out and just use the shelf for other things. It’s easier to just put the soda box in the fridge on a big shelf. The freezer is kinda small but I don’t usually have too much in there so it’s not a problem for me. It got cold really fast. The ice maker and the water despenser work great. Overall awesome fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement after my Amana refrigerator of 20 years went out. I couldn't get a larger height due to cabinet design, so this one was the only option that would fit into the available space. My only gripe is the freezer space. It's challenging to get a family sized lasagna box into it. Otherwise, the fridge is solid, quiet and dispenses ice and water flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fingerprint resistance

    Rated 5 out of 5 stars

    Happy so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean look of the fridge. The stainless steel does not show fingerprints, big bonus compared to older models. Have only owned it for a few days but it is fairly quiet when it is running. Inside is very well lit! Love that the water/ice through the door has a light that comes on when you put your glass up to it for dispensing. Only drawback up until now is that the glass shelves don’t have adjustable placing. They are molded as to wear the shelves will fit. Gallon of milk does fit on the door shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this generously proportioned addition to my kitchen - and it matches my other appliances perfectly (also WP)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet, ice, and water. Shelves are not adjustable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quiet fridge. Only negative is all the fridge shelves are NOT ADJUSTABLE. I live alone, so I can work around this. But all the fridge shelves are at set positions. The only way to get a higher place for a tall thing - 3 layer cake or dinner pot, etc. - is too remove one of the shelves. Else, love that the sides are a grey color and not black, like so many other steel front looking appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Fridge and Wonderful service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to go Best Buy!!! Bought this fridge not to long ago and I was skeptical at first, but was quickly satisfied with capacity and performance. Ice make works as it should with two different mode - cubed /crushed which is very nice feature. Lots of storage and door shelving. The service alone was great. The Best Buy team who delivered were very nice guys and very meticulous with their job. A1 Best Buy. You did it again. love yah

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Surprisingly spacious and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator died just before Thanksgiving - so, I needed something that was the right size (overhead cabinets, so under 70 inches high) and could be delivered within 3 days - not 2-3 months. I chose this product and am very pleased, here's why: 1. More space than I expected in the refrigerator portion (my previous refrigerator had more cubic feet, but I was able to transfer all my items into this refrigerator. 2. Quiet and energy efficient 3. Good quality shelving; however, I can only adjust the shelving in the door portion of the refrigerator Here's a few limitations: 1. Freezer is very small, particularly the door portion shelving, I can only fit two vegetable packages on a shelf. However, that being said, in the main portion of the freezer on the top shelf I can fit (squeeze): - Frozen pizza - or - 18 lb turkey 2. Only the door shelving in the refrigerator is adjustable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great refrigerator. I just have some disagreements with the shelves location. They are not adjustable. Also, why not make it possible to stand a regular 2 liter soda or something similar on at least 1 shelf?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Whirlpool refrigerator! Our previous one still worked going on 13+ years, but it was time for an upgrade to stainless steel and no regrets! Ample space. Stylish water and ice dispenser and functional in all aspects. Thank you to the sales representative at BBuy who was patient and helped us find the refrigerator w the same specs, so it would fit our original space.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Noise level

    Rated 3 out of 5 stars

    Buy a different one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity for the side. But very noisy. Loudest refrigerator I've ever had. Also the doors are not even, and the installers couldn't seem to level it or do any adjustments.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Undersized freezer compartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage capacity in the refrigerator section; conveniently located water and ice dispensers. Freezer compartment is too small with too much space taken up by the ice maker.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Happy to have water and ice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price. Small freezer but needed size to fit in space allotted. Had to take handle off door to open by wall but has handle on top! Love.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Terrible!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible!!! First one delivered and set up and ice machine didn’t work! Returned and replaced it, they set it up and door didn’t make a tight seal! They replaced it! Now not even a year old and ice machine making ice but won’t dispense it! Water leaks every fill and runs down fridge (stained)

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A great fridge...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a tray for the water/ice dispenser to keep it from falling/splashing on the the floor. Other than that, I think it's a great product. I purchased the 4 pc whirlpool appliance pkg and it has given my kitchen a wonderful makeover.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Limited in same ways

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent refrigerator. A little smaller than the last due to height threshold. Freezer narrow. Shelves non adjustable; barely enough room for a bottle of wine. Ice maker opening very small. Unless using a short bowl you can't get much at one time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need foot stopers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this refrigerator in March 2025 and fits just right in the space for it. The only problem is that it rolls when opening either door. Raised the front to the max but still rolls. There are NO foot stops to stop it from rolling. I am using a small carpet to keep it from rolling when a door is opened. The next problem is the ice and water dispenser. They should be side by side, not one over the other. When you try to get ice it keeps tripping the water dispenser. If you ask me I would not recommend this refrigerator for the above problems.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the adjustable shelves on the door but wish regular shelves were adjustable.

    I would recommend this to a friend