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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2405 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,405 reviews
  • Cons mentioned:
    Door alignment, Noise level

    Rated 1 out of 5 stars

    Bad quality and already having issue on day 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know who assembled this fridge but the quality control is horrible. As mentioned on the other reviews the quality is bad. The doors does not sit straight nor line up to each other. Also has a annoying continuous clicking noise around the bottom by the compressor. The fridge has been plugged with the water line for 24hr to cycle the ice but it has made 2 ice cube only. When taking delivery on the product and plugged in the delivery guy said we had a bad fridge and reported it. Was supposed to get a call back but never did from best buy. Bad service on best buy end. I got a bad fridge sitting in my kitchen now and nothing has been done yet from best buy. I thought whirlpool was a quality brand name product but I guess not. Buyers beware when ordering this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi MRYT, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator runs very quietly and is perfect. Thanks to the staff at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is absolutely great! I love how well it runs. Best buy not only installed it, but removed the old one for me as well. It came with a bonus gift card. Absolutely thrilled with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! As empty nesters, we downsized to the smaller fridge, which takes some time to get used to, but the overall design and capacity are perfect! The fridge is lovely in our space, which my wife loves, and I am a huge fan of the external ice and water dispenser rocks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Enjoying the new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, efficient cooling and nice to look at. Had it for about a month, and things are running smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    New fridge replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refridgerator so far. Replaced an extremely old 20+ year old refrigerator. It seems pretty roomy for the for size. Only gripe is like with most is the uneven doors.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because my old fridge stopped making ice, except a large mass in the bottom. This one started ice within a couple of hours, and they’re real cubes. There’s a little less room in the freezer, but I’ll take the trade. Plenty of space on the refrigerator side. I’m very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Quality At the Right Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Easy to program and and beautiful appearance inside and outside.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Noise level

    Rated 2 out of 5 stars

    Poor satidavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited for this purchase and I had a terrible delivery expensive including them not removing all protective skin. The fridge makes loud motor noises. My fridge is NOT level and wobbles. The doors are also not aligned properly; one door is higher than the other. Drawers do not move easily and tend to get bound up.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey KCJones, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    El Superbeasto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, It has good shelf space in the fridge part but it is slightly lacking in space on the freezer side. This doesn’t bother us because we have a separate chest freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer little small. But great so far, 3rd party install sucks. They damaged the back side bring it in. Front wheels do adjust for leveling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase, it works very well, especially the ice dispenser, and it fits well in the space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately i have a wall on the left side of the refrigerator so it’s very difficult to access the freezer but overall it worked wonderfully. The ice and water dispenser works great! I’m glad that I can open the fridge and get water at the same time. It stores a lot of food. Overall good design. Wish they make one without handles sticking out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery/Set-up our Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had excellent team remove and load our new refrigerator. They called half hour before and were right on time. They were polite and professional handling the refrigerator and applying the water for ice maker. We were impressed with their service and have had terrible service with others to do work for us.They renewed our view of this generation.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice refrigerator I love it it was the right fit I needed to fit my and my family needs especially with little one last the handprint resistant is especially what I needed thank you Best Buy for helping me choose this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for two months now and its awesome! Never have any issues with the ice or water dispenser and it stays pretty cold. Be careful turning down the temperature in the fridge because it can freeze your foods on the too shelf!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super satisfied with my new refrigerator it fits perfectly in the space and works like a dream hopefully this one will last longer than the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on getting this fridge but love it and so happy I purchased it. I was limited to the width and wanted a side by side. It's been a month and so far everything is perfect. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    For the Best Buy card for 400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a World name it stands up to any other fridge raider. The size of it is an excellent size. I like that it’s energy saver. It cuts off when you open the doors not right now and it sells more than any other fridge raider good price they just had a nice sale. I brought one I’m happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't wait for the LG, our fridge died. This was the only refrigerator available with an icemaker/water dispenser that could easily fit into our 1955 San Fernando Valley galley kitchen layout at the time (pandemic supply Issues). The fridge is okay for its price. My gripe is the water dispenser/icemaker. It needs to be wiped down every other day. If you use the crushed ice feature it causes the icemaker to block up when you go back to cubed ice. I have not wiped down the dispenser compartment for over a week and this is what it looks like today. In all fairness, our last fridge cost $2500 in 2010 and it was a much nicer fridge and I am comparing this refrigerator to that one.

    No, I would not recommend this to a friend