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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 2405 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,405 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great refrigerator that fits our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were limited with the height of our new refrigerator and this one fit within that the range. This refrigerator looks great and live that it has water and ice dispenser within this price range. I have to agree that refrigerator is loud but appears to be a issue with back of refrigerator and the cardboard material that is used vibrating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool Refrigerator Is OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool 21.4 Side By Side Refrigerator is just ok. It does the job as far as keep food cold or frozen, but it is difficult to get ice or water out of the door without getting all over the floor and when we open and close the refrigerator side door it makes many squeaky or creaky noises.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Size Matters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model due to the very specific size requirements of the space in my kitchen. It’s loud and if one pulls a cup directly away from the water dispenser the water continues onto the floor. Other than those issues, it is a fine machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Required Service After Only 3 Weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small kitchen, so we were limited in what models we could select, so at first we were very happy to find this fridge. It worked great for about 3 weeks, when all of a sudden, we found things were thawing in the freezer, ice was building up at the back of the freezer, and items weren't staying cold in the fridge. Thankfully it was still under warranty, but it took 3 days for a technician to come out, and another 7 after they realized they needed to order a part. Hopefully now that it has been repaired, we won't have other issues. When it was working, it did the job just fine. We like the side-by-side layout, but you will need to keep tall items like jugs of milk in the door section, as the shelves are not high enough in the main portion of the fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    A good stainless steel side-by-side with icemaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred the 33 inch wide stainless steel Whirlpool model with French doors and an icemaker/water dispenser, but due to the current supply chain disruption, I was unable to find one available anywhere. Instead, I purchased this model, as it was the only 33 inch wide stainless steel model that Whirlpool makes that was in stock and available for immediate delivery. I generally like this refrigerator, as it has adequate room for my two person household, but the freezer is smaller than I expected. I believe that the relatively small freezer in this model would be too small for a family with three or more children. One pet peeve of mine is the fact that this refrigerator sticks out from the wall farther than I would have preferred. It's slightly shorter (height wise) and slightly deeper than the refrigerator that it's replacing. It's really not such a big deal, but if this is something that might bother you, look for another brand (Whirlpool's model selection for 33 inch stainless steel refrigerators is limited) which is higher and won't stick out from the wall as much as this one does.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Lighting

    Rated 5 out of 5 stars

    Whirlpool Side by Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is nice. I love that it is fingerprint resistant. The bins inside the door are adjustable which allows for taller beverage containers to easily fit inside. The LED lighting inside the refrigerator is bright and is a great feature.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    You May Have No Other Choice....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a _decent_ fridge, and the price is good. If you're like us, you had a very specific, small space for your fridge, and there were only like two fridge choices in that size with a ice/water dispenser on the front. Since that's the case, how can I really complain...and yet.... PROS -Price -Fits small space -Ice/Water Dispenser CONS -Ice gets everywhere, always flying out on the floor - is this the case with all ice dispensers? -Careful of that water dispenser - keep your cup under the dispenser for a second after you release the button or you'll get water everywhere. -Drawer action is not smooth, drawers get stuck often. -Fridge freezes liquids on top shelf, normal temp in rest of fridge. -Freezer space is cramped. Hard to fit a frozen pizza box. Door space is odd size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a fridge that is just a fridge. I need it to make ice and keep my food cold. I previously purchased a Samsung and had so many issues. This fridge is great! It does the job with zero issues.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    The good and the odd…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the only fridge that will fit in the existing spot because of height. So our options were this fridge… or rip out some cabinets. That being said. So far we like the fridge. I hate the water in front of the ice (instead of side by side) I’ve hit it multiple times going for ice. The shelving is a little odd… a frozen pizza doesn’t fit great in the freezer and I removed one shelf from the fridge. I’m much happier with the fridge that way and I figured out I can squish a pizza. Other con: the temp control on the ice maker- you can lock it but it locks allll the controls… to easy for little ones to mess with and not necessary to be on the front. Final verdict over all: we like it. Small improvements would make it much better but I would make the same choice again (over ripping cabinets)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice maker on this. The only issue is that sometimes the cubes get clogged up in the door and you have to clean them out. Also, we have had this for 6 months, and recently the middle deli drawer has gotten a large crack. Checking to see if covered under warranty. Otherwise, I love this refridgerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful compact side by side refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have limited space but put a priority on having an ice and water dispenser. Water dispenser works wonderfully. Icemaker is a bit slow and dispensing ice can be a bit messy. That said, I feel this is the best option and value for a compact side by side refrigerator having an ice and water dispenser. I love its elegant appearance, and it appears to be well-made. The price point of this refrigerator was quite fair as well! No regrets in this purchase. Pleasantly surprised in how much I like this refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good option for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with the frig! However, it does drip and sometimes will have random ice cubes fall out and leave water on the floor. But functions well and keeps a pretty good temperature. The spacing inside took some getting use to from my previous refrigerator but not bad! Would definitely recommend for a relatively affordable option that has a ice maker in the door!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Shelves are not adjustable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it looks but do not like that you cannot adjust the shelves. I am glad it is not my main fridge because of the lack of height between the shelves. A gallon of milk would not fit standing up. I still gave it 4 stars because it looks and works good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is overall great, especially for the price! There were more expensive models that did not have the updated features as this one. The size is perfect for my kitchen, fingerprint resistant stainless steel and great technology with the ice/water maker and overall settings. Whirlpool once again proves why they’ve been a top appliance manufacturer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love water/ice dispenser on outside door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small family, not very spacious, three shelves, height cannot be adjusted to fit wine or large bottles. It’s a bit noisy, but it looks great! Water/ice dispenser has filter, water tastes good, avoids opening and closing refrigerator doors, veggies and lettuce stay fresh and cool. Just got it, but so far, I love it! Measure well before delivery to avoid a nightmare.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    A good upgrade so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fridgge! I have it for over a month now. I had a working top freezer Amanda fridge but it was over 20 years old, the ice maker had issues, and the seals were bad, there was some rust - it was OLD and tired. I read many reviews of all makes models and brands. Reviews can be scarey or reassuring or both. In the end, I picked this for the layout of the fridge and freezer and the dimensions of where it had to fit in my kitchen and then I made the leap- always a frightening thing on a major purchase! I would have preferred the ability to move the shelves for larger items but it actually is set up pretty well and I was able to thaw my 12# Turkey without issue. We don’t drink a lot of canned drinks so the space dedicated for cans on the door could have been a shelf for me but others may like it. The LED lighting is awesome- very easy to find what I am looking for. As for durability, only time will tell- hoping it will last as long as my old Amanda!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Looks nice in the space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a very small space for the refrigerator This particular one fit just right. It was a scratch and dent model out of box. It was not obvious in the space we have. I will say that it is quite noisy. With the production of ice and the turning and clunking of the gears to dump the ice. Keeps everything cold!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator… it’s on the smaller side for sure with the freezer… also the water dispenser comes out past the water catcher so if your toddler gets ahold of it water will go all over the place but it does have a lock on it so it’s not that big of a deal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Yes it’s not quiet, but excellent value otherwise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably like other purchasers of this refrigerator we have a height-challenged spot and thus few options. We got an LG last time, that one didn’t last 3 years...even fewer options this time, just this and the Amana. Consumer Report great review pushed us in this direction. Like others, the first thing we noticed is that this one is a bit louder than our last refrigerator. But not as loud as the circa-1999 fridge the LG replaced a few years ago. But after a couple weeks we don’t notice the sound. What we DO notice is the performance of this fridge. Much better performer in that category than last two fridges. I’m talking perfectly cold beer/beverages, and quickly cooling off. Fridge is constant 35 degrees on all shelves. Ice maker has fantastic performance and capacity, really haven’t seen anything like it. On our tile floor, wheels don’t lock and thus fridge pulls away from wall sometimes when you pull hard on it. I will get a little rubber stopper to solve that. Drawer construction feels a little cheap, maybe the n Just need to break in... Overall I am very happy with the performance and value. We will see how it does in the summer with cooling, but mid-winter it’s the bomb.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Keeps Food Cold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically-counter-depth refrigerator with convenient side-by-side design. No problems after one year of use. BestBuy's delivery took the door off to get the fridge through the building doors, then put it back on after installation. Would be nice if the icemaker was removable, as we don't have a water line.

    I would recommend this to a friend