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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,414 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice, hope the compressor quiets down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our tight space we didn't have many options, this checked all the boxes. Nice fridge. Read the manual, I read some reviews about water drips, that stopped for me after bleeding the air from the line per instructions. It's been setup for almost 24 hours and there's a loud compressor noise and it runs most of the time. I'm hoping that's just part of the startup process. If I could, I would attach a video with the noise. Other reviews mentioned a loose item against the fan, or vibrating back panel, it's none of those, the compressor is loud.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Kitchen remodel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this fridge and when it arrived we realized it wasn’t tall enough so we were able to keep this one until a taller one arrived that was on back order. The freezer was a bit small but it worked for what we needed at the time. Best Buy customer service is unmatched

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Whirlpool Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great for our space, and for 2 people. We would recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Nice fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fridge! I haven’t had any issues with it. The freezer is small and doesn’t hold a lot of stuff so I have to make sure I don’t buy too much. I love the water and ice feature as we drink a lot of water. It was super easy to set up! Also has wheels on the bottom and moves nicely across the floor.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good find for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good find for the price... a bit noisy when making ice but I can handle it. perfect for a single person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator! Easy to keep outside door clean, no grandchildren finger prints! Wished the top shelf was deeper. Otherwise, I like it a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Surprisingly good purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tight spot into which to fit a refrigerator; bought this one on reputation and size. Having done that, very pleased. This one fits perfectly, and has everything one would want from a modern refrigerator. Not full of fancy gadgets...just decent outside water/ice dispensing, plenty of freezer and refrigerator space. Was an easy install as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the price. Stainless is easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect small fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Fits perfectly in our kitchen. Love the filtered ice and water dispenser.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool white appliances are low quality. Most often, there are scratches or chips on the appliances after installation. I feel bad for the installers. Best Buy did replace the refrigerator but the microwave has a chip on the side. Wish I had never chosen Whirlpool.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Whirlpool side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well under my cabinets, has plenty of room on the inside and looks very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a smaller size fridge, it is a great one with nice features. the capacity on fridge and freezer is pretty good. Looks beautiful and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great side by side that fits in a small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted a side by side with water and ice. This is the only one I could find that would fit for height, width and depth. I have water, crushed ice and cubed ice. Room for milk in the doors. Could have desired that the ice and dispenser didn't take up so much of the door. Other wise has a lot of great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The temps in both the freezer and refrigerator get well below expectations. Glad I can adjust them! LOL

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great smaller fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a smaller fridge for our house and this one is excellent! Originally the ice maker did not work, but that was because of an error inserting the water filter by the delivery guys, but it eventually worked. The water does not get cold though, but it does have ice. We love the glass shelves!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Ice maker run automatically

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only one that fits in space. The only thing different is ice maker which you don’t have to adjust annymore. That is nice rest is same.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Best Buy not assisting me in refrigerator issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sucks not loyal to customer who has shopped at Best Buy for over 13 years. They will not assist me in a refrigerator return and yes it’s past the window of return but one would think that after 13 years of loyalty Best Buy would assist a very loyal customer all I want to do is return it and even a partial credit Towards a better brand refrigerator. This one continues to freeze food at the lowest refrigerator setting I have called whirlpool and they have they are of no assistance either.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just ok. The inside shelves cannot be moved and the top shelf should allow for bigger items and it doesn’t. The drawers plastic does not slide easily and crunches when opened and closed. Ice maker not easy to get in and out. Like I said just and ok refrigerator.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge but wish it had adjustable shelves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great for the most part, but I wish it had adjustable shelves. I prefer to keep my gallon of milk in the fridge and not in the door, but the way the shelving is configured, it leaves no real room to do this unless you actually remove one of the shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fingerprint resistant feature on this, it prevent me from constantly wiping it off.

    I would recommend this to a friend