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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,414 reviews
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months later and it's making awful noises. Also, it went through a phase where it would only do crushed ice, no matter if cubed ice was selected. Nothing would change it. Then, without explanation, it fixed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we really like this fridge, I do wish the freezer was a little larger but for the space we had to work with it was to be expected. We love the shelving in the fridge, it has a great set up.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Lighting

    Rated 5 out of 5 stars

    Fab Standard Model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was perfect and simple. It fit in the space, the ice and water dispenser are nice. It was the first time I had seen the ice and water dispenser have two separate buttons to dispense. Lighting is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you have the space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge because all of the ones I wanted were not available and I would have been without a fridge. I looked at Home Depot, Lowes, iKea, online, and Best Buy. Finally settled for this one. My frist one did not even come as they claimed I canceled it when in reality it never arrived so i was forced to reschedule. So it came days later which was annoying as I did not have a fridge during that time. It's also definitely a lot bigger than I had thought it would be. I have the clearance it recommends but sadly we still can't open the freezer all the way since there's a wall there. And I couldn't exchange it because it had already arrived/been opened and I couldn't wait any longer for a fridge. Lost a star because there's no way to lock the wheels?? It kept rolling everytime we opened it. Had to stuff a piece of folded up cardboard underneath to stop it from rolling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was simply perfect for our space. Although it's not the tallest one, it still has a considerable amount of space. The delivery was prompt, and they took the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , but freezer on the small side but it’s nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value adjustable shelfs easy to use and makes a lot of ice

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this. It fits perfectly. I wish the shelves were adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Size

    Rated 5 out of 5 stars

    Fingerprint Resistant..can I say any more?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was essential to fit into my little space. Beautiful lights and fingerprint resistant stainless steel. I wish the noise of the ice maker was lower when water goes inside it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, Helpful Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the good fortune that Best Buy had the refrigerator with all the features I wanted at a crucial time when my old unit, without warning, quit. Delivery and placement was on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Happy with Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Whirlpool side-by-side Refrigerator! It took us a little bit to learn the adjustments we could make, ie, temperature adjustment, ice maker etc. We decided a bit smaller would be better for us, so adjusting to size, it's working out for us. Love the fingerprint Resistant Stainless Steel. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good . Has sleek lines and is working well. The layout works well for us, as many frequently used items can be stored in the door panel.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the space we had...and perfect that the refrigerator shelves are deeper, and lower as i am on the short side. Not much freezer space, but, i dont need much, we have another.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the freezer space was larger & the refrigerator side was smaller. Freezer can't hold much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice fridge came Inc in whole kitchen package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our available space. Looks and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirpool fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awsome love ice dispenser and the water really roomy inside as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A really nice Fridge for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was purchased on sale and was a real bargain. The refrigerator does all the stuff more expensive models do and is also a nice looking appliance. My only criticism is that the manufacturer's warranty should be longer than the one year provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is what I expected to be great quality I would recommend this to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is terrific.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect - can't think of anything I would have liked to have gone differently. Great product, great price, great delivery, great installation - oh yes, and the salesman was the most knowledgeable one I have come across - so helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great fit for small kitchen cabinet spaces.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most spacious small side by side refrigerator/Freezer combination. The water and ice on the outside is convenient. The interior fan does get a bit noisy. Once you add other noisy items (TV, radio, etc..) its less noticeable.

    I would recommend this to a friend