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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,414 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fulfills my requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem finding a refrigerator to fit the opening in my kitchen. This ones fits well and provides ample room for our needs. It was delivered just three days ago and is working fine to-date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator,it's nice to have ice anytime I want it also the delivery was on time and it was so nice to have the old refrigerator taken out.The delivery guys were very professional and quick,I definitely will buy from best buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bacordered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales portion was great. I have not received the fridge yet. Apparently it’s on backorder. I’m hoping they call it to come in earlier.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 3 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very noisy, drawers are very cheap. Just got it today and it what fits my space but would not recommend. Freezer is so small but price gets you what is needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, lots of room for things on the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new stainless steel whirlpool refrigerator great features with a sleek design

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for the actual fridge, it's okay, but not great. The freezer is very narrow, even for a 33". My previous 33" had more space. This means the fridge is spacious, but the layout of the shelves isn't ideal so the only place to put tall items like milk and juice is on the door, and those shelves are maid of fairly cheap plastic. Another thing that can be annoying is the water/ice dispenser. It's very easy to bump the water sensor when trying to fill a glass with ice which makes for regular cleanup since the water then runs down the door and onto the floor. Now, the worst part. Right from the beginning I should have known something was wrong. The first items I put in the freezer were a pack of English muffins 2 packs of bacon. And the next day they weren't frozen yet. So I turned the freezer up to 5 (max) and they finally froze. Well, here we are a month later and everything in the freezer is thawed again. And the worst part is that neither Best Buy nor Whirpool can have a service tech come out for a week. So I'll be throwing all the food I just bought away because my month old fridge doesn't work. Also, I have to call out a day of work to wait for the tech (you get an 8hr window). Maybe they can rig the fridge to finally work properly, but would anyone really feel comfortable knowing their brand new fridge already needed repaired? I know sometimes items arrive and are broken or don't work properly, but based on all of the reasons above, I suggest looking elsewhere.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi DoNotBuyWhirlpool, thank you for your review. We would like the opportunity to speak with you further about your concerns. Please email your name, address, phone number, model/serial number and a brief description of your concerns to [email protected]. WhirlpoolBrand

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and size for a tight kitchen space. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great fridge for its size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool fridge meets our needs as it has an ice maker and water dispenser. This was the main reason for the purchase of this particular fridge. Other reasons were the size to fit our apartment space and also to get a side by side as our previous fridge did not have an automatic ice maker and was a top freezer, bottom fridge type of unit. It is a smaller unit at 21.4 cu ft., but meets our needs.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer offers much less space than I anticipated. The motor makes a little more than expected. The doors swing all the way open without hesitation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator. Fit well into the space that we have. Easy to install, works as expevted

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great fit for our house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older home and this refrigerator fit out size and gave us the modern look we wanted. Has more room in it than we thought and so far love having the water and ice on the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice refrigerator, the refrigerator doors hold quite a bit which is helpful because the shelves are not adjustable. The ice maker is a bit noisy, but overall we are satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Family review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the right fit and it has been great, freezer sorta small for a family of 4 or more

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Overall performance

    Rated 5 out of 5 stars

    Whirlpool quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size and features for me. Everything works as it should. It has a solid feel and doesn’t show fingerprints too much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    The refrigerator met or exceeded our expectations.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works well and looks good. The freezer part is small, but we knew that. The refrigerator part is very roomy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works fine. It looks better in real life. I like the grey metallic color. It has more storage space than my previous fridge which is a plus. Storage space for ice is small but it should be fine for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Perfect for me :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't initially intend to purchase such a big refrigerator. I was also going to purchase a samsung package but I needed a small microwave and whirlpool had one so I decided to change it all up. This refrigerator has the space I need. It is a double door which I love and it has the ice and water in the door. It does make some noise when making the ice but I dont mind it. It doesnt get all the fingerprints on it like other refrigerators do. I really like the quality of it. It is perfect for my small family which is my boyfriend, two kids and myself.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Best of the limited options in this size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the nicest fridge I could find in the smaller size that our kitchen required.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge. On the Smaller Side

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really loved the fridge it is however on the smaller size. Since just 2 people were using the fridge it was perfect. But it's probably too small for a family. otherwise we never had any issues.

    I would recommend this to a friend