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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,414 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A bit small

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well just need to be able to work and organize with a smaller space.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering online. Delivered in a few days. Good setup service. Refrigerator is very nice, clean lines, and small enough to fit in our space. Happy we purchased it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker took a little time to figure out. There is no bar (like the manual says) but a button underneath to turn the icemaker on and off. Good if you have limited space like I do.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very loud at making ice. The ice maker compartment is very large and takes alot of room

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice refrigerator, especially for limited space

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we would have a problem finding a frog for our limited space but Best Buy has exactly the size we needed in an excellent, nice looking refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great fridge, but small freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator side is spacious, but only the door shelves are adjustable. The freezer side is very small, and none of the shelves are adjustable. Ice maker takes up about 1/3 of the freezer. Doors and handles are removable to accommodate narrow doorways.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Working good. Fits perfectly in available kitchen space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a little over a week so I can’t say anything about longevity. Seems to keep food cool, efficiently

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator however the delivery staff left freezer door higher than the other. they had to send another guy out and he said that once the icemaker gets full with ice and the hose is full of water inside the icemaker the door will eventually come down and match the height of the fridge side which I find a little hard to believe and so far it has not happened yet so I may have to call again to have somebody come out and level the doors properly. Not happy with the delivery staff or the repair staff; they’re not very thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great Fridge for a small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a townhouse and am limited in size refrigerator I can have. This fit fine. Looks great. Ice maker and water dispenser easy to use. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge with lots of capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. This was a replacement for an older model at a rental property. The price was good and it fit the kitchen perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds our expectations. An excellent value for the price. Both the fridge and freezer side are very spacious and thoughtfully designed. We had a specific size space to work with for a new fridge and I was worried the options would be low value or sky high price but this is neither! I would definitely recommend this to folks working with a small space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refigerator; quick delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my rental home as the water dispenser was leaking at the bottom and the technician gave me a quote of $600 to fix. With the acute shortage of refrigerators (size, capacity and price range) among the trusted brands the Whirlpool was the only one available. Managed to get it delivered the same week I ordered it. The cooling is good and it is the compressor is not too loud. The only compliant is that the switch for the ice maker is in an a very awkward location; you have to pull the bin to set it on or off

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    NICE REFRIGERATOR FOR A SMALLER SPACE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator for a smaller space. The downsize is the shelves are NOT adjustable. The water and ice in the door work well. Generally happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Double door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Delivery crew great with setting up. Does not adequately store large juice or milk jugs on top shelf without having to be forced in. Put most large juice items on the bottom shelf for young daughter to reach. Was unhappy that one shelf arrived damaged and small dent on refrigerator with almost 2 week of emailing and calling resulted with still a broken shelf & just not paying attention to minor dent. Advised to send the whole unit back to store and order a new one or a replacement of $96 for one shelf via whirlpool. Finally gave up and duct taped my shelf together to use as needed the extra storage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy. Freezer is too narrow for certain food items I bought (boxed pizza, waffle box). Similar issue for the fridge. The top shelf can't be adjusted, and items I normally buy just barely squeeze in there (gallon milk, OJ container).

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret to learn of your concern and the negative experience you encountered. As a manufacturer, we produce a diverse range of models with various features and accessory designs to accommodate the varied requirements of our customers. We apologize if a specific operating characteristic or feature has proven unsatisfactory and for any resulting inconvenience. We greatly appreciate you providing this valuable feedback. WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Decent buy ! Freezer could be bigger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent buy ! Freezer could be bigger. Set up was a breeze. I did however need to reschedule the deliver since their truck couldn’t fit into my driveway. Keeps food cold and fresh. Would recommend, just be aware freezer is rather compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been about 1 year of using this fridge and I had no issues. The filter works great and I have easy access to drinking water. My favorite part is to have acceptability of crushed and cubed ice with a click.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision on this purchase so far it works fabulous, everything got cold within 1 hour, light is great very bright, ice took about 12hours to start making ice but overall it has been working wonderful. I was a bit hesitant on getting this model do to previous issues with whirlpool refrigerator on led lights that couldn’t be fixed but they did make me happy as a customer and bit the bullet. No regrets so far. Fingers crossed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator with minor issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good with rest of appliances in my kitchen. There is a leveling issue which may or may not be related to the refrigerator as I had a support call but they were not able to diagnose/fix it. Other than that it has very low noise & rest of the functionality works as expected. One other thing which I wanted was to stop the ice maker. Again the delivery/support guys had no clue about it but there is a hidden switch under the ice maker which becomes visible only when the ice tray is pulled out. Turning it to the off position stops the ice making. The trays are not as smooth as expected with a new refrigerator once I cleaned & put them back in. Despite all this, it does the job.

    I would recommend this to a friend