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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,414 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Keeps food cold

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator keeps my food cold. You can set how cold to keep the food. There’s also a light inside. Sometimes I get ice from the freezer and you can even get water out of the door. Really cool fridge Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    0 star BestBuy’s Service but 5 star to product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool Refrigerator is so good. But the service I received from Best Buy delivery and response after complaining is worst ever. I am Total tech member instead of that late delivery which ruined my stuff and plans and incurred me loss and frustration. Putting this to make you aware about your service sometimes.It was first experience for such BAD service. Contact me for details!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking refrigerator and we've had it about a month and have no complaints thus far. It has all the basic features one would need (water and cubed or crushed ice in the door) and does what it is supposed to do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the shelves are not adjustable. Like that their is water and choice of ice in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up at store No damages/ boxed nicely Works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great, works as expected. BestBuy Installation was disappointing, they did not test the water flow, or level the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect soze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our location. Ice maker and water source is exactly what we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks great and works very nicely! Only change I would prefer is the water/ ice controls on the door- they are too close or one another and frequently I get splashed by the water dispenser while trying to get ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good refrigerator It’s good for organize all your food.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard working item that does what it's suppose to. Love the design and size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator is a perfect replacement in size and features for the previous refrigerator that was there for years before it stopped working. Very happy and highly recommend if looking for these exact dimensions even though it wide costs $321 more than a similar, larger cubic feet inside that is less wide, but sticks out further model.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refrigerator is awesome! It works great & very nice looking too! Doesn’t show the fingerprints at all!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refrigerator is great. It looks beautiful in my kitchen. I love the design of the water/ice dispenser. It cools the food really well. I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    21 cu ft whirlpool fridge pros and cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools great.. Cons- problem is freezer door handle will not stay tight, and it has a slight rattle when turning on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool has always had a great reputation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator does the job it is meant for. I bought this fridge on line so I wish I could have known that the shelves were non adjustable for height. So Milk cartons have to go at the very top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has exceeded my expectations I'm so happy I purchased it. It fit perfectly in my kitchen the temperature settings are easy to adjust. My favorite features are the lce and water dispenser. However the inside of the refrigerator and freezer is on the smaller side. I wouldn't recommend if you have a big family,

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. Wish the shelves were a little more flexible in spacing and that the freezer was a little bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back leg got bent, not sure if installers did this. Cannot be fixed per store. We will have to add wood or something to keep refrigerator from rocking each time door is opened. Also one of the shelves was broken. Store ordered one, was not the correct one. Had to take back and get the correct one ordered. It was an open box refrigerator.A bit of a problem, however was resolved. Not any options on shelf height adjustments. Cannot get gallon of milk on any of shelves except the door. If I had noticed this prior to purchasing I would not have purchased it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    refrigeator puchase and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our refrigerator was set up and delivered on tiem as promised.The delivery crew was very helpful and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. Because I had limited space and needed a smaller than normal referagor, but this Whirlpool was exactly what I needed. It has water and ice dispenser and the price was the best of all. Silent, efficient and looks great in my kitchen

    I would recommend this to a friend