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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,414 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge, don’t pay over 1200$..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, stays ice cold. It is a little loud when the freezer pump kicks in. The shelves are not adjustable, a gallon can only fit upright on the top shelf and one of the side shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great high quality refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had water in door or an ice maker in 44 years of marriage, so we decided to treat ourselves to a new side by side. Very nice black stainless steel front and quality construction throughout. Many convenient storage areas and water and ice dispenser works great!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 2 out of 5 stars

    Many regrets…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main shelves are 1/4” too low for standard items, like milk jugs and juice. The ice maker spews ice after you finished filling your glass. It is noisy. Not a good buy on our part.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Robyn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The different settings are awesome. & I love the ice cubes! The freezer could be a little bigger otherwise no other issue.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Side by side refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never realized how small the freezer is. and the water & ice more so water dispenser tray is so small the water drips down the bottom of the fridge. Not the best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator...easier to find things inside with the glass shelves. The side by side has more room than a bottom freezer. Also like having the water and ice dispenser on the door. Whirlpool has great products.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Short fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t in store when ordered. It is shorter than a standard fridge, alittle noisy but overall a good enough fridge for the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product it is sleek looking and has a lot of room inside soil lights inside when open the door

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible deal open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my open box deal. The fridge is beautiful and better than expected. Not a mark on it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sounds loud when it runs. and it seems to run all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    It seems to be a great refrigerator for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was among the few that would fit in our limited kitchen space. It seems to be a great refrigerator for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is smaller than expected. Other than that it’s nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great , but I loved my French Door fridge better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great little fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It’sa bit smaller than I thought tho.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    review of freezer portin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is tiny. The fridge has good amount space. The shelfs can't move up or down so some products do not fit in the fridge either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this fridge!! love the size and how cold it keeps everything!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Side by side that fits

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a fridge to fit into an existing opening without major cabinet removal. This fit in the opening.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Hate it..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it a year an the ice machine is already broken and i can't push things all the way to the back of the fridge or they will freeze no matter how much I turn the temperature down.. very annoying

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    We're Still Laughing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could go back and do this buy over, I would NOT buy this refrigerator. Keeping with just the review of product, the BestBuy Geek service isn't a better review either, so, the water dispenser should dispense refrigerator cold temperature water...it does NOT. At best, the water temperature coming through the refrigerator dispenser is sink faucet cool. The temperature settings are still at factory recommended set points, and in the refrigerator side the drink containers, soda, milk, juice, etc., all freeze in their containers. But hey, what do I know (retired HVACR Technician), the Geek says everything works fine and nothing to do here. The doors (both) have to be pushed to close all the way, where every refrigerator we've owned previously self close once the handle was let go. I'm going to end this here, buy it if you want to but you know my opinion.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey LowCarbJunky, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my business. The ordering and delivery process by Best Buy Credit card and their subcontractor was below my expectations. My order got canceled for no reason and we missed the original delivery date. Upon delivery, the right door had no suction and the entire until had to be replaced. Second unit works great, no complaints.

    I would recommend this to a friend