Customer Ratings & Reviews
- Model:
- WRS321SDHZ
- SKU:
- 6076924
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
Works well when you adapt to a couple of quirks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The temperature is not even throughout the refrigerator but once we got adept at placing items that didn't need to be as cold that became an acceptable problem. My biggest problem (maybe a little nit-picky) is the water dispenser - the water is basically room temperature while the ice maker works correctly.
I would recommend this to a friend- Pros mentioned:Size
Good choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice and water in the door feature. Fits well in our space.
I would recommend this to a friend Sales person was helpful under the conditions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light should be brighter for ice and water. Shelves should be adjustable,
I would recommend this to a friend- Pros mentioned:Design
Great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the side by side design! The ice maker and water dispenser works like a charm!
I would recommend this to a friend - Pros mentioned:Size
Nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so big but very spacious. It is quiet and good for small spaces. Very good price.
I would recommend this to a friend - Pros mentioned:Overall performance
Great refrigerator for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. I love it and it’s a perfect size for a household of three.
I would recommend this to a friend - Pros mentioned:Size
refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets our requirements and size need for a second refrigerator.
I would recommend this to a friend - Cons mentioned:Freezer capacity
was hoping for better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we found the freezer to small. refrigerator side is good when you open the doors the refrigerator slides at you and there is no way to lock the wheels without sliding something in front of them be careful with children ...the water from the dispenser is warm
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Freezer capacity
Too small, already having issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very small. The freezer is worse. If you have a family with kids, do NOT buy this fridge. The top shelf (where you would put milk, etc) is not big enough to put anything larger than a carton of milk-juices are too big so you have to lay it down on the shelf. I have only had it for 4 months and now I have a poor seal on the freezer door that lets in moisture into the freezer. I try calling the geek squad and am told by the automated system that I can’t make an appointment to go online to schedule one. I go online and try and schedule the appointment there and it tells me that it can’t make the appointment online at this time, to call the number. Really Best Buy??? So now I guess I’m going to have to return to the store just to make an appointment to have someone look at it-wasting my time for something that could have been taken care of over the phone or e-Mail. I’m really tempted to just return it all together. If I can, I probably will.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your appliance.We look forward to your reply.
- Cons mentioned:Noise level
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit noisy and the door swings open and hits hard.
No, I would not recommend this to a friend - Cons mentioned:Noise level
Good but make noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisey refigerator, otherwise easy to use. Need more
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Fridg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It's the perfect size and cools well.
I would recommend this to a friend - Pros mentioned:Size
DIANE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PERFECT SIDE BY SIDE EXACTLY WHAT I NEEDED FOR MY SPACE AND NEEDS
I would recommend this to a friend Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went in the Best Buy to get our computer fixed and ended up buying this fridge. Our old fridge started leaking. Working with the installers was easy and was dine quick and efficient.
I would recommend this to a friend- Pros mentioned:Size
Works well, looks fantastic.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small side-by-side refrigerator. Just fits in our space. The water and ice dispenser is the handiest I have seen.
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new fridge and this was the one that would fit where my old one was and was within my price range. It's a bit smaller inside then my previous one but that's not a huge problem and I am happy with it
I would recommend this to a friend - Pros mentioned:Size
Very Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far. It is getting harder to find a refrigerator with the width we need and this one fit perfectly. Read reviews before purchasing. Some reviews pointed out that this refrigerator was very noisy. I do not find it any nosier than any other refrigerator I have owned. Good value for the price.
I would recommend this to a friend - Pros mentioned:Size
Good Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator because is fits in the small space. Features are nice too!
I would recommend this to a friend Sorry I bought this.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator online without physically seeing it during the peak of the pandemic. My selection was limited due to the space available. Having previous good experience from Whirlpool products, I was shocked to find that only the door shelves are adjustable. Tall items will only fit on the top refrigerator shelf and if the item is taller than 10 inches it must be placed in the door. Items on the top shelf tend to freeze. There is no drip grate in the ice and water dispenser, and one must be careful to keep ice from being ejected onto the floor. I gave it two stars because it keeps food cold or frozen.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Frank, We appreciate you taking the time to leave your comments and feedback on your experience with your Refrigerator. Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We will forward your concern to the appropriate departments for quality control concerns.
Great small side by side
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only side by side that would fit on our space. Really solid for the price. Biggest issue is the water dispenser is separate from the ice, and its kind of awkwardly high and hard to find easily.
I would recommend this to a friend