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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,414 reviews
  • Rated 4 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice looking refrigerator but it’s so small inside. I can’t put a lot of food in it and I live by myself. I’m not recommending this fridge for a family of 2 or more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator in my rental unit went out after 20 years and figured it would be better just to replace it instead of investing money into the old one to repair it. My tenant was very happy with this until 17 days later it also broke down. I contacted Best Buy but unfortunately the return policy expired 2 days prior (15 day returns only). My tenant then contacted Whirlpool and they could not get anyone out there for 4 days. It ended up being the condenser fan that went out and had to be replaced. Definitely a disappointment that: 1. Best Buy would not make a 2 day exception for replacement when I am an elite plus member for years. 2. A brand new refrigerator needed servicing for bad parts a couple weeks after installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Whirlpool fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Whirlpool fridge! It's so roomy and we love the canned drink holder in the door, our drinks are ice cold quick. The inside light is great, especially for those late night snacks, we love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything great EXCEPT the delivery/removal person damaged my waterline to the icemaker and then announced that I would have to HIRE A PLUMBER. NOT HAPPY. I can't comment on the icemaker or water, BECAUSE IT ISN'T CONNECTED

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Fridge dents best buy guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is awesome although the freezer is a little small but it's fine for now. The best buy guys who loaded the fridge did put several dents in it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with purchase and our research paid off. Whirlpool has an excellent reputation and this 25 CuFt side-by-side is no exception

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied purchaser.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this refrigerator and it fits in the space in my kitchen for a refrigerator. Was pleased at the amount of space it provides inside the freezer and refrigerator. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its just the rigjt size athr coloo matches my stove

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great keeps my food cold and fruits and vegetables lasting!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the affordable price. Totally satisfied...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed.since the time that refrigerator was installed.i have yet to have cold water

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big john

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase working just fine now thanks

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer alittle bit small but perfect for the size I had available

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the full loaded refrigerator and it easy to clean

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Happy with the height and not having to remove cab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the interior , drawers, shelves. It runs somewhat noisy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome condition besides the water valve was cracked. $30 part to fix and working perfectly! For the price i paid, more than worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect in a shorter space. Great folks to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, good installation, looks great and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little refrigerator and spacious. If you have a small kitchen this is perfect for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung that was a complete and total lemon. This Whirlpool is smaller but is better made and we are very happy with it. Jordan, the manager at the Albuquerque store by Cottonwood is THE BEST! He made the transition so easy, and he has a customer for life in me.

    I would recommend this to a friend