Customer Ratings & Reviews
- Model:
- WRS321SDHZ
- |
- SKU:
- 6076924
Customer reviews
Rating 4.1 out of 5 stars with 2415 reviews
(2,415 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good starting refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small winner fridge,does it all I need,very happy with it
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
new frich
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful refrigerator classic, fits pertfectly easy installation.
I would recommend this to a friend Rated 4 out of 5 stars
Perfect size for short cabinets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good! The water and ice shoot out fast And the Spicket’s are right on top of each other
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Fridge melts ice cream
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit worked for 12-13 days following installation and then stopped cooling. It was another 4 days before an authorized service person could check it out which took us out of BB’s 14-day exchange policy. Even though I put an extended warranty, neither BB or Whirlpool will provide a loaned while Whirlpool searches for a part that is need. They won’t consider a replacement until we have been without a functioning fridge for 6 weeks or more
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
I'm in love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so in love with this refrigerator! I love that the shelves are glass. Last fridge I had was glass shelves surrounded in plastic. Over time the plastic started braking and the shelf would become unusable. The main reason I picked this fridge was the completely glass shelf. I love it so much. Right down to the perfect size ice cubes!
I would recommend this to a friendRated 5 out of 5 stars
Great fridge for a small space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a fridge to fit a small opening. I went with this one sight unseen due to being in a hurry, I love that the sides are painted and not stainless
I would recommend this to a friendRated 3 out of 5 stars
Whirlpool 21.4 Cu. Ft side-by-side
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer width is small. Quality matches price. I wish I purchased a higher quality/priced product. In general good for the price. Quiet. Water and Ice is nice.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new fridge. It’s a perfect fit in my condo!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
The refrigerator is great, the service was not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not informed that the people hired to install my new refrigerator could not hook it up. I didn't see anywhere on the web page that there would be a problem. My old refrigerator was left standing in the center of my kitchen until I could get a plumber in to make the proper water connections. The plumber installed the refrigerator for me.
No, I would not recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Great refrigerator at a great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice and water through the door, looks great in my kitchen
I would recommend this to a friend Rated 5 out of 5 stars
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of space. like the exterior. easy to keep clean
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very good size and beautiful color I really love it
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Whirlpool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional with 3-draws, water/ice maker and fits nicely in space.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new refrigerator! Great price! I techs did a great job setting it up We buy all of our appliances and everything from Best Buy always have and always will!!
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd new refrigerator in 12 years. A little smaller than the one replaced but it is efficient.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All things work great and I do have the added space I needed.
I would recommend this to a friend Rated 5 out of 5 stars
Refridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy how the water dispenser js in front, less splash when filling your cup
I would recommend this to a friendRated 3 out of 5 stars
Just okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really fingerprint resistant. The water spout drips all over the front and always looks dirty. The wheels can’t be locked so it moves every time I open the doors and constantly have to push it back in place. The installers were super high and put one door higher than the other and I need a special tool to fix it.
No, I would not recommend this to a friendRated 3 out of 5 stars
There isn’t as much space as my older refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water spout takes some getting use to. The shelves aren’t adjustable
No, I would not recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Refrigerator did not work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interior light on refrigerator side did not work when delivered. Refrigerator did not cool, although freezer did. Best Buy customer service was not helpful about addressing issues - delivery personnel, social media support, and customer service person provided conflicting and often inaccurate information. Wait times on customer service line were longer than stated and I twice selected the option of a call back and received no call. Not impressed with either Best Buy or Whirlpool and not sure I would recommend either after today.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JennyIL, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
















