Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,460 reviews
Pros mentioned:
Size
Rated 5 out of 5 stars
Great
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this new fridge. It’s a perfect fit in my condo!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it but shows dirt I notice this more than old fride
I would recommend this to a friend
Rated 5 out of 5 stars
great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
lots of space. like the exterior. easy to keep clean
I would recommend this to a friend
Rated 5 out of 5 stars
Whirlpool Side-by-Side Refrigerator
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's been a little over a year now and I am as pleased with this refrigerator as I was day one! It took a bit of looking for a side-by-side with the features I wanted to fit in the small space...it was worth it!
I would recommend this to a friend
Rated 3 out of 5 stars
The refrigerator is great, the service was not
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was not informed that the people hired to install my new refrigerator could not hook it up. I didn't see anywhere on the web page that there would be a problem. My old refrigerator was left standing in the center of my kitchen until I could get a plumber in to make the proper water connections. The plumber installed the refrigerator for me.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great choice!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
All things work great and I do have the added space I needed.
I would recommend this to a friend
Rated 4 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the 3rd new refrigerator in 12 years. A little smaller than the
one replaced but it is efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
Great fridge but shelves don’t move.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge for the height requirements and we really like the features. Only catch is that the main fridge shelf heights are not adjustable/movable. What you see is what you get.
I would recommend this to a friend
Cons mentioned:
Temperature control
Rated 1 out of 5 stars
Fridge melts ice cream
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit worked for 12-13 days following installation and then stopped cooling. It was another 4 days before an authorized service person could check it out which took us out of BB’s 14-day exchange policy. Even though I put an extended warranty, neither BB or Whirlpool will provide a loaned while Whirlpool searches for a part that is need. They won’t consider a replacement until we have been without a functioning fridge for 6 weeks or more
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great job
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality , best service, great job on the employees
I would recommend this to a friend
Rated 3 out of 5 stars
There isn’t as much space as my older refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The water spout takes some getting use to. The shelves aren’t adjustable
No, I would not recommend this to a friend
Pros mentioned:
Lighting
Rated 5 out of 5 stars
Great fridge!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, ice maker works good and love the led light
I would recommend this to a friend
Rated 2 out of 5 stars
Single Person Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge is super small and the freezer is smaller. This refrigerator is meant for a single person or an extra one, it’s not mean to be the stand alone family fridge.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hello Nicole2! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Pros mentioned:
Design
Rated 5 out of 5 stars
Nice fridge
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product.easy to clean and looks great in my kitchen .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not really fingerprint resistant. The water spout drips all over the front and always looks dirty. The wheels can’t be locked so it moves every time I open the doors and constantly have to push it back in place. The installers were super high and put one door higher than the other and I need a special tool to fix it.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Whirlpool Refigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Whirlpool refrigerator has turned out to the best purchase we've made in a long time! The convenience of the ice and water dispenser that we've never had has certainly spoiled us!!