Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,460 reviews
Rated 4 out of 5 stars
Whirlpool
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Functional with 3-draws, water/ice maker and fits nicely in space.
I would recommend this to a friend
Rated 4 out of 5 stars
Decent Refrigerator
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price this is a decent refrigerator. I bought 3 of these for breakrooms in our company's office.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Perfect for smaller spaces.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality. Looks great. Very energy efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect fit for older home space
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When you have a predetermined space in an older home, you have to 'sacrifice' little things, like frozen pizza storage. But this lovely little fridge has plenty of space to spare, even if the monster pizza boxes don't fit in the freezer. And really? Nobody needs that much pizza. No, really. Not even college students.
I would recommend this to a friend
Rated 4 out of 5 stars
Perfect size
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator! Door doesn’t close easily. You must make certain that you close it firmly.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
I am enjoying this item
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this color for my kitchen. It looks great.
I would recommend this to a friend
Cons mentioned:
Temperature control
Rated 1 out of 5 stars
Refrigerator did not work properly
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Interior light on refrigerator side did not work when delivered. Refrigerator did not cool, although freezer did. Best Buy customer service was not helpful about addressing issues - delivery personnel, social media support, and customer service person provided conflicting and often inaccurate information. Wait times on customer service line were longer than stated and I twice selected the option of a call back and received no call. Not impressed with either Best Buy or Whirlpool and not sure I would recommend either after today.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hey JennyIL, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good for the price.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No complaints. It works as it should.Good fridge for the price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice refrigerator but was slightly too big for my space so it had to be returned!
I would recommend this to a friend
Rated 5 out of 5 stars
Having filtered and ready to drink water is better
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We really enjoy our new refrigerator. Easy to use and efficient
I would recommend this to a friend
Rated 5 out of 5 stars
So far, so good!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the fridge - although it's only been one week, so far so good.
Extra shout out to the delivery men. Went out of their way to not damage woodwork or doors getting this into house. Exceptional professionalism and they are very much appreciated!
I would recommend this to a friend
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love my new refrigerator! Great price!
I techs did a great job setting it up
We buy all of our appliances and everything from Best Buy always have and always will!!
I would recommend this to a friend
Rated 1 out of 5 stars
If I could give it a negative I would! DO NOT BUY!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge is 7 months old and just quit cooling, whirlpool sent one of their techs to service, ordered new compressor, new evaporator coil, and dryer tube for defrost. Came back a week later only installed the coil. Fridge still not working, tech comes back out a week later says compressor needs replaced. Now wait another week and take a 4th day off of work to replace another part he didn't even diagnose. Whirlpools answer to a 3 week broken appliance is to keep throwing new parts into it. I see why people don't buy American products service is awful, no compassion, and total junk! Save the agony and buy something else! Whirlpool will just give you the run a round.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hey jennjenn73, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Nice
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the size and look, just a little noisy. That’s my only complaint.